Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 31,717 Reviews

87 %

of reviewers recommend Titan Fitness

4.5

Based on 31,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 27th August 2026

1586

Anonymous

Anonymous // 01/01/2019

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“Good website”

Helpful Report

Posted 3 months ago

“Great equipment at a reasonable price.”

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Posted 3 months ago

“Been a big user of titan fitness products for several years. Always reliable products, quick delivery, and great customer service.”

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Posted 3 months ago

“This piece of equipment is well made, does exactly as advertised and has an amazing price point! Titans customer service is also excellent, the equipment was delivered in two business days”

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Posted 3 months ago

“The product and box were delivered damaged. I sent pictures via email. I asked to replace just the one damaged part, but after a series of emails I was directed to return the whole item. Seems like it would be easier just to return the one damaged part and get a new part. The qualities seems nice but kind of a hassle dealing with Customer Service. So I’m gonna send back the old one and re-order a new one. They never offered to replace the item.”

Helpful Report

Posted 3 months ago

Hi! Thank you for your feedback, and we’re sorry to hear about the frustration with the condition of your order and the support experience. Upon checking, the return for a full refund has already been processed on your account. We appreciate you bringing this to our attention and apologize for the inconvenience you encountered. If you need any further assistance, please don’t hesitate to reach out—we’re here to help.

Posted 3 months ago

“Exactly what I was looking for in my home gym for box jumps. I'm a female in my mid-50's and needed something that wouldn't crush my shins if I didn't quite make the jump. (haha). It's very sturdy, holds weight and I like that I can easily flip it around for different heights. Totally recommend.”

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Posted 3 months ago

“Quality equipment, durable, easy to re-arrange, pro grade at a reasonable cost. Looks tough in my garage.”

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Posted 3 months ago

“Great product. Easy ordering.”

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Posted 3 months ago

“Customer service was great in resolving a shipping issue. Thanks!”

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Posted 3 months ago

“Item arrived with damage. Contacted customer service. Ask for touch up paint or replacement part. Refused to do either…offered me $23 refund. Equipment is sturdy and high quality, but unwilling to address damaged items. Tried to resolve my issue but basically no help from Titan. I would not buy anything complex from them.”

Helpful Report

Posted 3 months ago

Hi! We’re sorry to hear your item arrived damaged and understand your frustration. Upon checking, a partial refund was agreed upon and has already been issued by our Product Team. We appreciate your feedback and will use it to continue improving our customer experience.

Posted 3 months ago

“Bar was "lost" by shipping company and replacement was eventually provided. Customer service process needlessly slow, cumbersome, and frustrating. Return policies are outdated.”

Helpful Report

Posted 3 months ago

Hi! Thank you for your feedback, and we’re sorry to hear about the experience you had with the lost shipment and the overall support process. We’re glad a replacement was ultimately provided, but we also recognize your concerns about the speed and efficiency of the process, as well as the return policy experience. Your comments are appreciated and will be shared with our team as we continue working to improve our policies and customer experience. If there’s anything else we can assist you with, please feel free to reach out.

Posted 3 months ago

“Easy efficient and reliable”

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Posted 3 months ago

“Gym quality power racks and accessories. Don't buy cheap and get hurt. Worth it if a little pricey.”

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Posted 3 months ago

“Excellent online shopping experience.”

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Posted 3 months ago

“Titan was recommended by a gym owner. The equipment is solid and free delivery.”

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Posted 3 months ago

“Website is intuitive and so far items have been quality”

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Posted 3 months ago

“Stable and easy to use”

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Posted 3 months ago

“Great products and very fast customer support if needed. I currently own a few pieces of their equipment, including the T2 rack. Will be a repeat customer.”

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Posted 3 months ago

“Very well made and does exactly what it is supposed to do”

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Posted 3 months ago

“The 5 pound ones are of the same high quality as their other dumbbells.”

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Posted 3 months ago

Titan Fitness is rated 4.5 based on 31,717 reviews