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Titan Fitness Reviews

4.5 Rating 31,003 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 31,003 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 17th June 2026
Elizabeth F
Titan Fitness 5 star review on 17th June 2026
Elizabeth F
Titan Fitness 5 star review on 17th June 2026
Dan J
Titan Fitness 5 star review on 15th June 2026
Andrew S
Titan Fitness 5 star review on 14th June 2026
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Titan Fitness 5 star review on 13th June 2026
Azariah P
Titan Fitness 5 star review on 12th June 2026
Mike H
1563
Anonymous
Anonymous  // 01/01/2019
I recently purchased the leverage squat machine. Delivery was super fast. Equipment arrived in good condition. I love the machine itself, with the exception of the shoulder pads are very uncomfortable. You kind of get used to it, but they need to be better designed. The lever for locking the arms in/out also needs to be better designed as it doesnt hold its place. There is also zero information about the supposed 15 exercises, nor about the weight of the arms if no plates are applied (ie to get an understanding of total weight being squatted. The worst is the parts (ie screws nuts etc) and assembly instructions. Total Fail. The parts are misnumbered so they dont match instructions, and the instructions are absolutely HORRID. They are incomplete and very unclear, or even outright wrong. You would expect that for a piece of equipment costing about 800 bucks that Titan would ensure quality at every level of detail, but no. Thats not the case. So despite liking the machine, i will probably never buy another piece of equipment from Titan. They have to earn my trust by solving such problems. Will they respond to this review ??????
Helpful Report
Posted 9 months ago
Hi! Thank you for your detailed feedback. We’re glad to hear you’re enjoying the machine overall, and we sincerely apologize for the issues you encountered. Your comments are well noted and will be shared with our product team for review and improvement. Please reach us at info@titanbrands.com if you require further assistance.
Posted 9 months ago
Item came much quicker than I expected. Everything was packed very neatly and in fine condition with no damage to the box or contents. Assembly was very easy to accomplish with tools provided. Will do business again in near future.
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Posted 9 months ago
The welds on the pull up bar were bad quality - holes, lack of fusion, huge amounts of excess weld material, and spatter. Looks bad, and I'm worried the welds will fall apart. I suggested multiple options to Titan to resolve the quality issues with the item I purchased, but the only option given was to return at my expense and pay a 20% restocking fee. Bad customer service and would not recommend Titan to anyone based on this experience!
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Posted 9 months ago
Hi! Please accept our sincere apologies if the item you received did not meet your expectations. We take pride in offering high-quality products and regret that we fell short in your case. I’ve reviewed your account and see that you’ve already spoken with one of our product and warranty specialists, who assisted you with your concern. The offer provided by our support team is the best we can extend at this time. We hope for your understanding. If you need further assistance, feel free to contact us at info@titanbrands.com
Posted 9 months ago
this company. is poor. I tried to put it back. my attachment. A lot of problems. titan not good.👎 I never buy any gear again
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Posted 9 months ago
Love Titan for its price conscious yet very high quality items.
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Posted 10 months ago
Fat bar arrived fast and was good quality.
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Posted 10 months ago
Titan has been great. I have added 3 pieces of equipment and I have been impressed with the quality. Shipping is always fast.
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Posted 10 months ago
High quality and reliable company.
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Posted 10 months ago
IMPORTANT PEICE OF GEAR...DK NOT DISCONTINUE THIS. LOTS OF POSSIBILITIES!!!
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Posted 10 months ago
Well, since they're asking for a review of the company rather than the product, here it goes: 2 stars because when you go to checkout, there's a snag (really seems like a con to me, and I brought this to the company's attention twice, by phone and by email) that if you don't happen to catch, you'll end up giving away money. In checkout, they default you to purchasing the shipping insurance, which obviously should be elective. I didn't notice this at first, so I called and they refunded the charge for the insurance. I then warned the rep that this was unethical, and that they should leave the box unchecked, allowing the customer to choose it if they wish. I made another purchase shortly after and I did it again, not because I'm stupid, but because it's subtle. I, like many, get used to buzzing right through the checkouts online after a quick scan of the basics... address, total cost, etc. Bottom line is this box should be unchecked by default, not checked, perhaps hoping many customers will overlook it like I did and then leave it even if they notice it because they don't care to hassle for the refund. Bad business Titan. If this is intentionally dishonest (which it does appear that way) that really mars your name.
Helpful Report
Posted 10 months ago
Hi! Thank you for your feedback, and we’re sorry to hear about your experience. We appreciate you bringing this to our attention and understand your concern regarding the shipping insurance option. Your input has been shared with our team as we continuously work to improve the checkout experience for our customers. We value transparency and your trust, and we’ll review this process to ensure it aligns with our commitment to fairness. Please reach us at info@titanbrands.com if you require further assistance.
Posted 10 months ago
I have purchased from Titan before, and have used their equipment at several gyms in the past. I have never personally had any issues with Titan equipment, it has always been functional and well designed for a fair price.
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Posted 10 months ago
I have bought many products from Titan Fitness. Thus far I have the T-2 Tower Rack with Lat pulldown attachment, seated leg extension/hamstring curl machine, plate loaded the vice grip trainer, the Olympic style curling bar and the cambered barbell. All great products that are used daily/weekly. Titan Fitness is my prefered brand for gym equipment.
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Posted 10 months ago
Disappointed in customer care that that’s why I took off two stars. I have many Titan products and just due to customer care I may not purchase anymore.
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Posted 10 months ago
Hi! Thank you for your feedback, and we’re truly sorry to hear that your experience with our customer care didn’t meet expectations. We appreciate your loyalty and take your concerns seriously. Your feedback is being shared with our team to help us improve, and we hope to earn back your trust in the future. Please reach us at info@titanbrands.com if you require further assistance.
Posted 10 months ago
Good communication, fast shipping
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Posted 10 months ago
Over the last 2 months I have purchased the Leg machine as well as additional weights to add to the collection. They hav3 exceeded my expectations and will continuebto build to my collection of workout machines. Thank you!
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Posted 10 months ago
Absolutely love the belt squat machine. Had a slight issue with one of the parts but Titan responded right away and handled the problem. 10/10 customer service. Belt squat is solid and very well made.
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Posted 10 months ago
Good piece of equipment, I use it all the time. Allows me to heavy squat for reps without putting excessive strain on my low back.
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Posted 10 months ago
Titan Fitness is as solid as their weights are!
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Posted 10 months ago
my go to for home gym needs
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Posted 10 months ago
Great company that makes quality products at a budget friendly price.
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Posted 10 months ago
Titan Fitness is rated 4.5 based on 31,003 reviews