Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,884 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,884 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 4th June 2026

1548

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My item never shipped and I have to wait 7 business days to file a claim. I cannot rate the product but so far the customer service has been terrible.”

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Posted 1 year ago

“So far I have a set of bumper plates and a set of safety straps from Titan, and I have to say I'm incredibly happy with everything. The plates and safeties themselves are really nice - excellent build and quality, but also how they arrive. Very smart packaging, very efficient but also secure. I am a Titan fan.”

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Posted 1 year ago

“Great piece of equipment. Love to mix in cable pull and fly exercises to compliment my free weight routine. And this equipment does just that for a great price.”

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Posted 1 year ago

“Customer service was top notch. Had an issue and they rectified it immediately!”

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Posted 1 year ago

“Excellent piece of equpiment perfect for holding all of the bars that have in my home gym.”

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Posted 1 year ago

“Great customer experience, quality product arrived quickly!”

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Posted 1 year ago

“I like Titan for the fairly good quality at an affordable price. They also provide a variety of fitness equipment that covers most if not all of your needs.”

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Posted 1 year ago

“The weight racks and sissy squat arrived and had no issues. The sissy squat does pose issues for shorter members as it does drop low enough for users under 5’3”.”

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Posted 1 year ago

“Excellent job Titan fitness!!! Your customer service is unmatched when it comes to satisfaction. You communicate with Your customers when they have questions. In my experience, tight fitness has always delivered on time! Great job! I will be ordering again soon. Thank you, for putting your customers first!”

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Posted 1 year ago

“This is the second piece that I have bought from Titan. I am very pleased with the quality of the craftsmanship. It was shipped out and arrived in a timely fashion. Assembly was pretty straightforward and did not take too long. Only thing that would improve the assembly is labeling of parts so that you know you are using the correct bolts and washers.”

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Posted 1 year ago

“Great, no complaints”

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Posted 1 year ago

“Order came missing bolts and a piece was rusted.”

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Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are missing and a piece is rusted. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. Since you purchased the Route Protection Package, kindly file a claim on their website: https://claims.route.com. Click on Contact Support and click on File a Claim. Route’s expert support team will help ensure your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Item as described. Seems sturdy. Delivered on time. No complaints thus far.”

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Posted 1 year ago

“I think this bench punches waaay above its price range , use some lock tight and it will last forever, extra wide and super grippy fabric”

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Posted 1 year ago

“I like the bar. I bought it because of the price; I just wanted a bar for my landmine. I unfortunately bought it in between sales- my fault, but still frustrating... What I did not like was the packaging was destroyed. I don't know if that was Titan or FedEx. It makes me leary of buying anything more expensive.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the packaging of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Love it, easy to assemble and doesn't take up much space. Glad to finally get my dumbbells off of the ground. Thanks Titan ! 💪”

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Posted 1 year ago

“Exceptional product and fast delivery. Will do business with Titan again.”

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Posted 1 year ago

“Order #1813644702 To begin with, since I haven't received everything (pull up bars, lateral supports and assembly hardware), I can't say much about that. The 4 posts are pretty, though. What I will comment on are the following: An E=mail informing we what wasn't being shipped as well as an estimate would have been nice, as my Army son was in town to assist me and we started to assemble the uprights, well, until we realized that wasn't possible. Neither your specifics page nor the photos indicate the number of bolt down holes or the size of the bolts required. Your foreign customer service phone guy didn't know but checked and told me they were 3/8" bolts. Was he correct because 3/8 seemed loose and a 1/2 " bolt fits better. I learned this after purchasing 3/8" bolts, washers, split washers and nuts and having to return them all. When I ordered the rack, all the racks said "back ordered" except the blue powder coat which said "low supplies." Thus I spent the extra $40 hoping to get earlier delivery. Silly me, I should have just gotten the black ones and saved the $40. I'm sure once the remaining parts arrive and I'm able to find someone to help me assemble the set it'll be just as good as the reviews by the YouTube content creators have said, but till then, well, who knows. If the star rating above is low, it's because of the above comments and not the performance of the rack. I won't answer as to the "Was delivery on time" as it hasn't been delivered and the "how long did it take" question is still up in the air.”

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Posted 1 year ago

Hi. We apologize for the inconvenience. I have checked and we still haven't received the stocks for this item. I checked and the arrival has been moved to 07/01/2024. Due to the high demand for this product and current logistics issues in the country, our backorder dates may get pushed back. We try to keep the date for your order as up-to-date as possible. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Great product, prompt delivery. Price is a little high, but so is the quality of the kettlebell.”

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Posted 1 year ago

“Plyo box arrived extremely fast. It’s easy to put together and it’s great quality. My husband and I have already used it. It feels very high quality and very solid. It’ll be a staple in our home gym. So glad I ordered it!”

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Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,884 reviews