Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,915 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 4th June 2026

1548

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the product and the fast shipping. One item was missing it’s installation guide, some of the metal was bent and needed to be hammered back to shape, and would have preferred having some bolts to secure it into the wall (had to buy them on my own), but the product quality has been great so far. Loving my purchase and will definitely look to Titan again in the future.”

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Posted 1 year ago

“I ordered movable weight plate racks...only took a couple days to arrive. Would definitely recommend!”

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Posted 1 year ago

“Solid company. Affordable pricing, always excellent for budget friendly strength equipment”

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Posted 1 year ago

“Quick return and compatible safety straps ordered”

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Posted 1 year ago

“Good stuff for the price. They forgot my aparment number on the order so I had to hunt my package down at the complex.”

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Posted 1 year ago

“My husband purchased a leg extension and leg curl attachment for me for my birthday. The item arrived late and customer service was terrible. Delay after delay so we bought a different machine off Amazon so I could use it. The item finally arrived and obviously we don’t need it now. Not only would we have to pay $170 to ship the item back, but they also make you pay a 20% restock fee. This is terrible customer service. It is their fault the item was late and my husband felt bad that I didn’t have a present so he went out and found a replacement and now Titan is making us pay for their mistake. I will never buy another product from this company”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference, https://www.titan.fitness/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Product is great! Shipping is abysmal. The package showed up with minimal packaging. 50 lbs of powder coated, loose, metal bits were left clanking around a large box. Powder coating was scratched and heavier items pierced the box resulting in even more scratching. When the package arrived, one of the washers from an assembly had fallen out of the box. When contacting support, they claimed "We make sure items are packaged securely" which is not true. Then they stated "I see that you opted out of the shipping insurance that covers instances like this". If I would have known that recieving a "new" product would have involved back and forth through a shipping insurance agency, I wouldn't have pruchased the product. TitanFitness shipping department needs to get their act together and quit scamming customers and shipping carriers.”

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Posted 1 year ago

“Very high quality product, great for squats, carries and virtually any other exercise you can think of.”

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Posted 1 year ago

“Ordered a chest supported T Bar Machine. Came damaged and missing the essential hinge to allow the machine to work properly. I have been waiting over a month on them to follow up with my order, have called repeatedly and told that "no one can process the claim except for the representative that my order was assigned to". This representative has not returned my emails and I cannot contact them. Absolutely the worst customer service experience ever. Save yourself the trouble and use a different company.”

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Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Easy ordering process and items arrived quickly!”

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Posted 1 year ago

“Never had an issue with this company. Always deliver timely and have great equipment with prices that similar companies can’t beat. Will continue buying from here. Hope they continue to expand their selection.”

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Posted 1 year ago

“Very good quality item, very fast shipping!. Thank you.”

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Posted 1 year ago

“Expensive for what you get. Seems kind of chincy compared to other products I have used. Setup of the weights don't look correct for the unit. Easy to put together - even for a novice and female novice to boot.”

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Posted 1 year ago

Hi. We're sorry to hear that you find the product lacking in quality compared to others you've used. We appreciate your positive comments on the ease of assembly. If you have any specific concerns or need further assistance, please feel free to reach out to our customer service team. Your feedback helps us improve our products and services. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Great customer service dealing with my shipping issue. You have a loyal customer here. Also the equipment is phenomenal”

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Posted 1 year ago

“I received the bag quickly and quality is fantastic!”

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Posted 1 year ago

“Dumbbell rack”

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Posted 1 year ago

“Great prices on good home gym equipment. Shipping speed is always excellent.”

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Posted 1 year ago

“Great equipment and fast shipping and delivery!”

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Posted 1 year ago

“Quick on schedule delivery. Product was packaged well and arrived as expected.”

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Posted 1 year ago

“I recently received a set of barbells that were packaged perfectly and arrived flawlessly. Absolutely no complaints.”

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Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,915 reviews