Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,603 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,603 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

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English

“I purchased the cable fly machine for use with Olympic plates. The shipping was fast and the machine arrived as described. It is a quality machine, sturdy, a I am very satisfied with my purchase.”

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Posted 1 year ago

“Everything came in super fast and well packaged! We got our home gym set up immediately. The instructions aren't super helpful but you can figure it out pretty quickly.”

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Posted 1 year ago

“Great service. Fast shipping for a low price. Great piece of equipment.”

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Posted 1 year ago

“We ordered plyo boxes and medicine balls. Great quality! Great price! Delivered quickly! We will definitely use Titan Fitness for our needs in the future.”

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Posted 1 year ago

“Shipping was very fast, product was in good shape, very pleased with the service 👍🏽”

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Posted 1 year ago

“FAST shipping, customer service is equally as quick and efficient. Yeah the products are also all great quality that is sure to bring compliments.”

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Posted 1 year ago

“We love it! Perfect for our home and easy to put together!”

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Posted 1 year ago

“Order arrived extremely fast. Everything was high quality and as expected. Definitely enjoyed my experience ordering from Titan.”

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Posted 1 year ago

“Big fan. Much sturdier than it looks the photos. A little wobble in the incline position, but it moves and settles and that it. I recommend. Great price.”

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Posted 1 year ago

“Dip stand arrived in 4 days. Easy to put together. I’m 5’7, 175lbs and this stand is well balanced and sturdy.”

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Posted 1 year ago

“Unfortunately, I regret ordering from Titan. I have been unimpressed with their customer service and support of their products. My initial items were promptly shipped, yet one was damaged in the process. I called multiple times, only to be told they were working on it. About a week after the item was damaged, I received an email that they were sending a new one, which arrived the following week. You cannot speak with anyone who actually knows about the product and how it is used. I ordered safety straps based on their website information. They are very long, yet once again after multiple calls and emails, I was told that they are correct and provided an explanation that does not make sense to me. When I asked for a refund, I was told I need the original packaging, I have to pay the return shipping and they will charge a 20% fee. This is not a good way to treat your customer. I will say that the items I ordered, besides the straps, are nice and a good value. My advice, be aware of what you are buying and do not expect any type of service from this company after your purchase.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. Kindly reply to the email sent asking for a photo of the item along with the packaging to proceed with the return request. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Great price, fast shipping, love it.”

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Posted 1 year ago

“Ordered a heavy bag. Arrived quickly and was packaged well. Quality seems good.”

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Posted 1 year ago

“Great product easy to assemble”

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Posted 1 year ago

“The folding rack came in a box that was poorly packaged. The packaging on the inside was torn and messy and all of the hardware was loose in the box. Several scratches on the product.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the packaging of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Fast delivery. Easy to put together. Well built equipment. My favorite part is that the equipment was delivered in boxes that look like coffins just reminding you that you’re about to kill leg day forever”

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Posted 1 year ago

“I've had a very poor experience with Titan. I ordered a few different things, one item came damaged with paint chipped away. The main item I had ordered is the X-3 series rack. The item was shipped in 4 different packages with 4 different tracking numbers. Only 3/4 of my rack arrived. The 4th is now missing, after calling both FedEx and Titan, neither want to accept responsibility. Titan said they will send the replacements, but have to wait until they receive their missing product back. I'm heading into 3 weeks before I receive my product and Titan has offered nothing to remedy the situation. For the time being I have a metal scrapyard in my garage. From what I actually received that is functional the quality is good and the items were sent out quickly from the time I ordered.”

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Posted 1 year ago

Hello. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our customer support specialists who assisted you with your concern and processed the replacement for you. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Great products, fast shipping, packaging has improved protecting products. One small hiccup, I only received 8 nut and bolts with washers for the set up and needed 12 sets.”

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Posted 1 year ago

“Products are quality made and competitively priced”

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Posted 1 year ago

“High quality, easy to assemble. Loving not needing to deal with the hustle and bustle of public gyms. Well worth the money!”

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Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,603 reviews