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Titan Fitness Reviews

4.5 Rating 27,814 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,814 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
I purchased the X3 Squat Stand with the X# half rack conversion kit. The packaging was simply amazing for such a heavy and sturdy product. Everything arrived faster than expected and in extremely great shape, not so much as a nick. My only issue was that I assumed that the 3X3 hole size was the same as the Titan Rack (Titak Racks are 1"), of which I already had some accessories. I had to purchase all new accessories and ended up with a pile of useless pieces taking up space in my garage. But, fortunately, the leg roller bar was a perfect fit. Other than that purchase was excellent and the quality of the products is superb. Also, if you are thinking about getting the X3, do not be fooled by the online image of the squat rack, it has far greater girth than what you see on the webpage.
Helpful Report
Posted 1 year ago
Love my new bar, but was a bit disappointed with the delivery. Packaging was not able to secure barbell and found it half out of the tube on my driveway. End was scraped up. This of course was due to delivery driver. Bar itself is wonderful, but suggest better end capping on shipping tubes.
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Posted 1 year ago
The bench is sturdy and a good deal for the money, fits in well with my home gym. Would have given 5 stars but my order took a long time to arrive, I also submitted a couple of questions to Titan earlier, but they went unanswered.
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Posted 1 year ago
The packaging was inadequate and split open. The bar was not damaged.
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Posted 1 year ago
Great product. Long delivery time
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Posted 1 year ago
The box was damage upon arrival so I was expecting the worse but the wall mount didn’t have any damages to it. Nice to have the plates off the floor!
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Posted 1 year ago
Equipment is great quality and build to last but no manual was packed in my order so luckily I owned a fitness center at one time and was able to put it together with our it.
Helpful Report
Posted 1 year ago
The left and right handle-on the reverse. It don't stay in place
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Posted 1 year ago
All packages ever received from Titan Fitness has been beat up so not entirely titans faults but does leave me worried that the products may be deformed or dented one thing that sucks is to return the products because it's free shipping once you order but to return costs an arm and a leg. Grateful for the products looking forward to see how titan fitness will evolve in the future.
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Posted 1 year ago
Do not want to.
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Posted 1 year ago
Product and delivery were great- however, I wish you would update the ordering system on the website. It won't recognize my home address, and every time I order I have to ship the stuff to someone else's house.
Helpful Report
Posted 1 year ago
Overall happy with the fast delivery and solid build of the trainer. Not happy that the boxes containing the weight stack boxes were tampered with and shipped with missing plates. Quality control could have been better in this regard. Titan Fitness, please correct this.
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Posted 1 year ago
Product, Trap bar, was delivered as advertised.
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Posted 1 year ago
Code for instruction manual didn't work (I think this might have been because I bought an old version of my squat rack that was being phased out). Sent an email and got a quick response with a working link to an instruction manual. Assembly went smoothly and the rack works super!
Helpful Report
Posted 1 year ago
Box was ripped in one spot. There was no damage on the product because of it, but after inspecting the rest of the items, it seems that there are some paint chips here and there. Nothing I can't touch up, but when you buy something new, you expect top quality
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Posted 1 year ago
Great time on shipment
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Posted 1 year ago
Awesome product came damaged on end cap but works perfectly.
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Posted 1 year ago
The roller cups are excellent design and materials. Shipped fast and fairly priced. The only downside is really on me. I use them on a competitors 3x3 rack. Couple places the pins don’t align very well. When the do align, it’s a perfect feeling racking and in racking the bar.
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Posted 1 year ago
Very easy
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Posted 1 year ago
Overall experience was a good one. Prompt delivery, and all the pieces came. I only had a couple of issues. 1. they told me on the phone I would be able to write a note for the delivery. There was no place to do this and they delivered it at the end of my driveway vs up near the garage door; which would have made things much easier. 2. The stickers keep falling off the weight stacks. I havent really used it a whole bunch yet but it seems like a good, solid functional trainer.
Helpful Report
Posted 1 year ago
Titan Fitness is rated 4.5 based on 27,814 reviews