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Titan Fitness Reviews

4.5 Rating 27,878 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,878 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 2nd August 2025
Eddie P
Titan Fitness 5 star review on 26th July 2025
Daniel M
Titan Fitness 5 star review on 23rd June 2025
Andrew S
Titan Fitness 5 star review on 23rd June 2025
Andrew W
Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
1496
Anonymous
Anonymous  // 01/01/2019
Good buying experience, quick shipping, bench went together easily. There is a small ding in one part of the metal but not worry some since I will not be pushing the bench to anywhere close to its limit - expect it is only cosmetic. Would definitely buy from titan again without hesitation.
Helpful Report
Posted 1 year ago
Product is great, really stable and exactly what I wanted in the 3”x3” posts. As many online have stated there are no instructions on how to install your folding rack properly. The provided “manual” isn’t a manual it’s just a parts list. My only feedback is to create a guide or even a stinger or Manual that shows best practices or techniques to avoid frustration.
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Posted 1 year ago
So far so good . I heard alot of bad things for years but the what I have order has been good. Some minor scratches from shipping but that's about it. Just a lil l better packing would fix. Reasonable prices and shipped quick.
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Posted 1 year ago
Very quick delivery
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Posted 1 year ago
Cane exactly as advertised although backordered for 2 months ! Loving this thing so far !!
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Posted 1 year ago
I like the portability of the stands and they are easy to store in the corner of my home gym. My only issue is that the feet are rather close making it hard to get a bench between the uprights. In hindsight, I would have purchased the short squat stands that have the rear brace and more room between the uprights.
Helpful Report
Posted 1 year ago
I bought a new X-3 bolt down power rack during the pre Black Friday sale, along with a 12" X-3 space saving rack which I have attached as an extension. The process was easy and shipping was super quick. One pull up bar took some damage during shipping but otherwise the rack arrived in tip top order. Subtracting a star for the pull up bar, but overall I think the value is unbeatable and I'm very happy with my purchase!
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Posted 1 year ago
The product came in great time, it took me about 4 and a half hours to put it together. The only issue was that one of the plastic inserts on the sleeves that adjust the pulley height was broken so it doesn't slide as easily as the other side. Overall it's a great product and I have used it 5 times in the first week.
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Posted 1 year ago
Received item in good condition in quick time. Only complaint is bolts stick out to far and hit bumper plates on one side at the bottom
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Posted 1 year ago
Great product at good price. Only negative is adding shipping protection just before checkout.
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Posted 1 year ago
The box was damaged upon arrival but everything was mostly okay in the inside. A few scratches which would likely hasten over time anyway. I also noticed that the parts list did not match the items I received. All the end caps were different. Perhaps an older model?
Helpful Report
Posted 1 year ago
Excellent customer service with prompt responses from the customer support team, specifically Jbille. I also received my order in a little over a month. The Moby Dick Barbell is incredible. Only feedback is improper communication upon purchase. I bought on 10/1 because it was advertised it would ship on a specific day. When that day came I did not receive any tracking number or notification, therefore, I follow up. Only information provided was it was on backorder and would ship by a certain date. The later date came and no information provided. Finally, received tracking number after that conversation.
Helpful Report
Posted 1 year ago
I’m happy with the setup other than the range of motion available on the pull-down. When used with the T-3 short rack the cable isn’t allowed to travel it’s full range. It would be nice to have the option for a shorter cable.
Helpful Report
Posted 1 year ago
Large paint area rubbed off Lock pin missing
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Posted 1 year ago
Great Deal. Solid equipment. With a little more attention to detail on the packaging, this would be 5-stars. Some scratches in the finish (one broken zip tie and one not even attached to itself) that seem to have occurred during shipping.
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Posted 1 year ago
The equipment came nicely boxed and I could immediately tell it was high quality and better than I expected. I only gave it four stars because the version of equipment I purchased had no instructions in the box and the QR code I was provided to get the instructions I quickly learned also was not available online. I ended up using the previous version’s instructions which appeared somewhat the same build. Overall I recommend Titan Fitness for home gym equipment.
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Posted 1 year ago
Nice equipment and service
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Posted 1 year ago
Bar came in quickly and was easy to assemble. Appears to be decent quality although some of the black coating came off the bar when pushing it through the supports.
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Posted 1 year ago
Packages came quickly, but lacked a few hardware items for assembly. However, when I reached out to customer service they hastily helped by responding and reimbursed me for my needing to personally buy the few things myself. I appreciate the quick response and reimbursement. We are happy with the rack and its quality!
Helpful Report
Posted 1 year ago
I ordered an X 3 power rack. It arrived in the most secure and safely wrapped boxes I’ve ever seen. After unwrapping, the powder coat was unblemished. The 3x3 11 gauge steel is sturdy and strong. Westside hole spacing throughout the bench lifting area is nice. I added the plate loaded lat pulldown low row feature. The value of this power rack is off the charts. I do wish there was some sort of numbering on the posts though. My son marked the posts with a pencil numbering them. Ugh. Took off a star for that.
Helpful Report
Posted 1 year ago
Titan Fitness is rated 4.5 based on 27,878 reviews