Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,492 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,492 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered the 5-50lb 3-tiered rack. Ordering went smoothly, the package was well wrapped and nothing was scuffed and broken, and the final rack looks awesome after it was assembled. The only hiccup I found was the assembly process lacked a couple of tools to tighten the bolts, but I thankfully had my tools on hand.”

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Posted 1 year ago

“Titan is professional and shipping is prompt. Highest recommendation.”

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Posted 1 year ago

“Parts shipped and arrived as expected. Parts are high quality and well made. Packaging was pretty torn up but the parts were fine. Everything works as expected. The folding rack could use more complete directions, specifically guidance on size/length of stringer mounting bolts and/or design loads (shear, tension, etc).”

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Posted 1 year ago

“I bought a scratch and dent item and got an item that instead has TITAN written backwards. To me this is WAY more than a scratch or dent. I am almost embarrased to hang it up.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may send us a photo of the item you received for us to further check. Please reach us at info@titanbrands.com to further assist you.

Posted 1 year ago

“Fast shipping and item was better than expected! Will definitely be adding more pieces from Titan Fitness. Thanks!”

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Posted 1 year ago

“Very pleased with my order. Order arrived fast and in good condition”

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Posted 1 year ago

“I love Titan Fitness! I’ve never had any issues with nah of their equipment. My deadlift platform is amazing. It came very fast and was incredibly easy to install and put together.”

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Posted 1 year ago

“Horrible chest plate on the seated row machine. . Very uncomfortable. I have purchased many Titan pieces of equipment and usually have no problems. I saw many online reviews commenting on the chest plate after my purchase. I brought this to your attention with no remedy”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.titan.fitness/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Love my bench, easy to set up and high quality!”

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Posted 1 year ago

“Overall 10/10. Shipping was fast. The price is great for how solid this machine is. I’ll be utilizing this company moving forward.”

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Posted 1 year ago

“Excellent quality and affordable! Will definitely be order more products from Titan Fitness.”

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Posted 1 year ago

“Quick shipping. Item as described. Would recommend.”

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Posted 1 year ago

“I had a great experience”

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Posted 1 year ago

“The easy load hex bar works as described. However, There is a lot to be desired in their packaging. I received my first bar about a week after ordering the unit arrived with the outside box smashed and it had holes. Upon unboxing, the six aggressively knurled handles were loose inside the box. This allowed them to scuff, scratch and gouge the paint and main portion of the bar. Upon assembly, there are four separate triangle plates that hold the handles to the bar. All four plates were missing a screw hole. I contacted customer service, they were extremely helpful and sent out to replacement bar. When that bar arrived, the packaging was in pristine condition, but once again on the inside, the six neural handles had caused quite a bit of damage. It appears each of the handles has their own bubble wrapped plastic sleeve that they are inserted into, but the sleeve is not sealed so they just fell out and caused all the damage. Overall, the bar does work as described, and customer service was quick to respond.”

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Posted 1 year ago

“Buyer beware. Initially only 3 of my 4 boxes arrived. After reach out to customer service, the 4th arrived the next week. The box was falling apart when it was delivered. Once I opened it and started to assemble the equipment, I realized one of the parts was drilled incorrectly. I reached back out to customer service, providing pictures, and was told they needed to send me to a different customer service department. 3 days later a new customer service person claimed he was looking into it. It’s been over a week, I’ve reached back out, and can’t get them to respond. Meanwhile I’m stuck with a useless piece of metal taking up space. Awful experience and awful customer service. Buy from a different company unless you’re in the market for an expensive paper weight.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with our customer service manager who assisted you with your concern and processed a replacement for you. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Order came quickly, easy to put together and very sturdy.”

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Posted 1 year ago

“Great quality and very sturdy equipment as expected. We will continue to purchase our home gym needs from Titan fitness because of their competitive prices, quality equipment, and excellent customer service.”

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Posted 1 year ago

“The power rack I ordered is awesome. Very sturdy and sleek. I would highly recommend, the best option for the price.”

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Posted 1 year ago

“Excellent product and service!”

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Posted 1 year ago

“Normally very pleased with Titan Fitness Equipment. Our shipping encountered many issues and did not arrive until 5 days after your order tracking said it had been delivered, meaning I could not get support in that avenue. Additionally our package was clearly packaged haphazardly, consisting of 3 or 4 different carboard boxes broken down and then loosely taped together which led to our brand new deadlift platform being scratched and damaged in transport.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,492 reviews