Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 29,690 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 29,690 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

Write Your review

Tell us how Titan Fitness made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I keep keep coming back to them for their specialty gear. An extreme high quality and build then very satisfied with everything i've gotten from titan”

Helpful Report

Posted 2 months ago

“Very good quality!”

Helpful Report

Posted 2 months ago

“Didn’t come with all parts required for assembly”

Helpful Report

Posted 2 months ago

Hi! We’re very sorry to hear that your item arrived without all the required parts for assembly. That’s not the experience we want for our customers. Please contact our support team so we can quickly send the missing components and make this right. Your feedback is appreciated and helps us improve our quality control.

Posted 2 months ago

“Great quality items with top notch customer service.”

Helpful Report

Posted 2 months ago

“Works well!! Good product. Holds up to my standards. Would recommend this to anyone.”

Helpful Report

Posted 2 months ago

“I like the product”

Helpful Report

Posted 2 months ago

“Easy web site to navigate Great selection Good pricing and free shipping”

Helpful Report

Posted 2 months ago

“Great customer service, always fast to ship.”

Helpful Report

Posted 2 months ago

“Website was easy to maneuver and easy to read.”

Helpful Report

Posted 2 months ago

“Extremely satisfied. Really enjoying it.”

Helpful Report

Posted 2 months ago

“False Advertising for the TwistLock Pro Barbell Collars - they do NOT hold plates on an olympic barbell.”

Helpful Report

Posted 2 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 2 months ago

“I bought the Pull Up Bar not knowing which model I purchased ( there's a 400# and 500# models available). I guess I purchased the 400# model (fine for my weight). As mentioned in one of the previous reviews, the frame for the bar came scratched. Poor packaging, obviously! Rather than send it back, I touched up the "ding" with a black felt pen. The bar itself is a little big in diameter for my hand size, so I retrofitted the bar with a smaller diameter bar. I think Titan should offer the different bar diameters with their Pull Up Bar package. I talked to a customer service representative (whom I could hardly understand), explained the problem and asked for two or three of the white decals that came with the unit. She made excuses for the damaged product and told me she couldn't send me any additional decals. I more than likely, will not make any purchases from Tiatan. I would like one of the T-2 racks, but whould be very nervous about purchasing it without seeing it in person first. Thank you, John G”

Helpful Report

Posted 2 months ago

Hi! We’re very sorry to hear about the condition of your pull-up bar on arrival and the difficulty you had during your support call. That’s not the level of quality or service we aim to provide. We appreciate your suggestions regarding offering different bar diameters—feedback like yours helps us improve our product options. We also apologize for the issue with the decals and the inconvenience this caused. If you reconsider and would like assistance with any future purchases, including the T-2 rack, our team would be happy to help answer questions and provide any details you need for peace of mind. Your feedback is valued, and we appreciate you sharing it.

Posted 2 months ago

“perfect vest for when I do body weight exercises like pushups,sissy squats and rucking. I like that it came with 30lbs. in 2 1/2 lb.increments which you can remove some if you need to and 4 empty pouches if you want to add another 10lbs.”

Helpful Report

Posted 2 months ago

“I couldn’t believe how fast my order arrived after placing the order. I’d say it arrived like 5 days later! It’s a great piece of equipment and my husband was able to easily assemble it (after we got the hardware pack). The only mishap was that the original package was missing the hardware - customer service was quick in addressing and shipping us the hardware. My husband was able to assemble it himself and was able to get working out! Would buy from them again.”

Helpful Report

Posted 2 months ago

“Ez ordering no complaints.”

Helpful Report

Posted 2 months ago

“Easy assembly & works great !”

Helpful Report

Posted 2 months ago

“Good value for the product. I got the insurance because it is a softer material and not steel. Box was roughed up but product was in good condition. They probably should use a little better packaging but the quality of the bag is good. Very pleased with it.”

Helpful Report

Posted 2 months ago

“Wanted a wider seat for my Lat Pulldown”

Helpful Report

Posted 2 months ago

“Nice web page easy to use and maneuver. Prices are displayed right under the product no giess work.”

Helpful Report

Posted 2 months ago

“Shipping was super fast. Product came in two separate boxes which was nice, because it made it easier for me to move it to my basement without needing a dolly. Website was very easy to use and prices are good compared to other brands with similar build quality. Prices are higher than you see with bargain brands that you'll find on Amazon but the build quality on those products is noticeably lower than with Titan. I have a machine from Syedee fitness that was quite cheap. It also weighs a fraction of the amount my Titan machine weighs, and that difference in weight is entirely down to the quality of materials. Titan stuff is build with thicker metal and a less plastic than cheaper brands. This means longer life for the product, which is important, and means the machines can reliably handle more weight than cheaper brands, which is critical. I highly recommend Titan Fitness.”

Helpful Report

Posted 2 months ago

Titan Fitness is rated 4.5 based on 29,690 reviews