Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,381 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,381 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SMOOTH GREAT QUALITY AND GREAT SERVICE”

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Posted 1 year ago

“Solid piece of equipment”

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Posted 1 year ago

“Equipment is excellent quality. Website easy to navigate. Descriptions of equipment gave me what I needed to know.”

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Posted 1 year ago

“Have several Titan products with zero complaints”

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Posted 1 year ago

“I would not purchase from Titan again Between having issues with them shipping to my address and having to rent a truck to go pick-up my equipment and the nearly ten calls to customer service to have them take accountability for anything it was a horrible experience. The CSRs Hazel,Macy were polite but offered no resolution and after ten plus calls of multiple days i finally got in touch with Duminique.She advised that after renting a truck(out of my own personal funds) and having shipping issues with them that the best they could offer me as restitution was 5%. I explained to her that was laughable and chuckled on the phone after she informed me of this and explained that it would not even cover the taxes in my state much less be enough for me to come back and spend anymore money with Titan. I advise her 400$ or a complimentary piece of equipment(credit) would be sufficient. She could not and would not meet my requests after spend nearly 2100$ with a he company. I explained to her that if I did not have any shipping issues and have to rent a truck and the equipment was in serviceable condition when it arrived, I would never have called customer, but that unfortunately was not the case. After opening my equipment: my opinion of the equipment aside from my experience with Customer Service is that it is cheaply, made with poor craftsmanship, including seams on welded pieces. I would say if you were looking for something cheap, and do not want to spend much money, then I would look for a company other than Titan, because even though their prices are reasonable, in comparison to some of the other competitors, the experience is horrible it is not worth your time. I would say if you were looking for something cheap, and do not want to spend much money, then I would look for a company other than Titan, because even though their prices are reasonable, in comparison to some of the other competitors, the experience is horrible and is not worth your time. Ryan CPT”

Helpful Report

Posted 1 year ago

Hello! We sincerely apologize if the item you purchased didn’t meet your expectations. We take great pride in offering high-quality products. I checked your account and saw that you’ve already spoken with one of our support specialists, who assisted you and processed a partial refund as discussed. If you need any further assistance, please don’t hesitate to reach out to us at info@titanbrands.com.

Posted 1 year ago

“order was in good condition. enjoy using the 36" dumbell. can do heavy rows now. '”

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Posted 1 year ago

“Very good to deal with, quick shipping, excellent service and pricing.”

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Posted 1 year ago

“Great equipment at an even better price”

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Posted 1 year ago

“Titan Fitness is all around one of the best options for fitness equipment. Excellent customer service and super fast shipping, every time.”

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Posted 1 year ago

“From my experience Titan makes good quality stuff at a reasonable price.”

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Posted 1 year ago

“Titan Fitness is a Great Company that has reliable products that are resonably priced with fast shipping!”

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Posted 1 year ago

“Equipment seems great and working properly so far”

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Posted 1 year ago

“Website easy to navigate. Quick shipping.”

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Posted 1 year ago

“Great quality products. They just need to work on their return process to improve customer service.”

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Posted 1 year ago

“Titan has proven itself to be a rival among the top workout equipment brands. I strongly recommend their products and look forward to acquiring additional gear from them in the future.”

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Posted 1 year ago

“I have so many nice home gym items from Titan. I love your products!”

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Posted 1 year ago

“Buyers beware, when purchasing anything from Titan Fitness, just understand that returning is essentially not an option. I have about 10 Titan Fitness products and all have been great with the exception of my most recent purchase, the adjustable competition kettle bells. I believe most of their products are great, however, I've had no luck with customer service and their return policy is terrible. You must pay for return shipping (which is absolutely ridiculous when shipping costs are based on weight). Plus, you have to pay a restocking fee. Both of the above items are supposed to be covered when returning a damaged item, however, I've been going back and forth with customer service for 3 weeks trying to return the kettles bells that I received that were so damaged, it looked like they had been used in a gym for a couple years. Unfortunately, will probably not be ordering anything else from Titan Fitness again.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the return for you. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Quality products at a decent price.”

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Posted 1 year ago

“I love the equipment I purchased for my home gym. The linebacker attachment is great, the collars are fantastic, & the landmine stand works like a champ. I'm also highly encouraged by the increased focus by Titan on improving their packaging & instruction manuals. Keep heading in this direction & I will keep buying Titan products. :)”

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Posted 1 year ago

“Solid bar. Built well. Very fast shipping!”

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Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,381 reviews