Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 31,708 Reviews

87 %

of reviewers recommend Titan Fitness

4.5

Based on 31,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 27th August 2026

1586

Anonymous

Anonymous // 01/01/2019

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“Equipment quality is top notch for my home gym needs. I own several pieces of titan equipment and am more than pleased with all of it. Customer service is also top notch. I’ve had shipping issues with my ups and titan always makes it right. I appreciate titan as a brand of equipment as well as a company of people. Thank you!!!”

Helpful Report

Posted 2 weeks ago

“Order #1814000704 – Selectorized Leg Extension / Leg Curl Machine I am requesting a partial refund due to the numerous manufacturing, packaging, and assembly issues encountered with this machine. Overall, this was a 2/10 assembly experience. While the machine appears functional now with the exception of nothing being prelubricated, the installation process was far below what I would expect for equipment in this price range, including the fact we were missing critical tools and weight stacks. Issues encountered: - Poor machining quality. The weight stack tower sheathing was manufactured incorrectly. The mounting holes did not align, and one corner could not be installed at all. We had to force the remaining three corners into place. - No Allen wrench set included. We were missing the size needed for one of the bolts, making assembly unnecessarily difficult. - Poorly labeled parts. The instructions and hardware labeling made identifying components frustrating. - Cam alignment issue. The center mounting hole on the cam did not align properly with the tower during installation. - Missing weight plate. The machine arrived with only 24 weight plates, yet the equipment is labeled for 25. Because of this, the bottom weight plate cannot be used as intended. - No lubrication. The guide rods and cables arrived completely dry. Everything had to be lubricated during assembly. - No printed instructions. Only online instructions were provided. - Misleading hardware information. Part #88 appeared to be missing but was actually pre-installed inside the cam. This was never explained in the instructions and wasted a significant amount of time. - Poor assembly sequence documentation. The instructions never explain that the cam must be oriented correctly before attaching the cable tower and leg assembly. If installed incorrectly, significant disassembly is required to fix it. - Low-quality tools. The included tools are inadequate. I strongly recommend future customers purchase their own Allen wrench and socket wrench sets before attempting assembly. Overall, the instruction manual needs a complete rewrite. It lacks critical workflow information and leaves too much to trial and error. Combined with the machining defects, this resulted in one of the most frustrating equipment assemblies I have experienced. Resolution Requested: - A partial refund for the poor manufacturing and assembly experience, and missing weight stack. - Shipment of the missing weight plate so the machine functions as advertised. We'll live with the other issues, but I am highly disappointed with the quality control and overall customer experience. I hope Titan Fitness will stand behind its product and make this right.”

Helpful Report

Posted 2 weeks ago

“Decent products, but would have rather have paid more for more reasonable customer service when I ran into issues with some items ordered.”

Helpful Report

Posted 2 weeks ago

“Love titan. So happy I discovered them. Super affordable and beautifully crafted equipment. I don’t need to shop anywhere else.”

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Posted 2 weeks ago

“Well made!.Does what it’s made for!.”

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Posted 2 weeks ago

“Stabilizes my T-3 Squat stand immensely. This stabilizer bar makes your squat stand solid as a rock! I’ve thrown a few attachments on there and will continue to re-configure my setup over time.”

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Posted 2 weeks ago

“This is my second purchase from Titan Fitness. I can’t recommend them enough!”

Helpful Report

Posted 2 weeks ago

“Chain itself functionally is ok - however the zinc coating is flaking everywhere. First set of chains was lost in transit. Took nearly 3 weeks to get another set processed which was subsequently damaged heavily with a package barely put together and hanging on with tape.”

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Posted 3 weeks ago

“Good quality at an affordable price. Fast shipping and great packaging.”

Helpful Report

Posted 3 weeks ago

“I bought a hex bar, 4 bumper plates and clips. The quality of all products are exceptional! They are well made and I love that no assembly is required. Titan made it easy to order and everything were packaged well when I received the products. Received the products way ahead of time. Thanks Titan!”

Helpful Report

Posted 3 weeks ago

“Works great”

Helpful Report

Posted 3 weeks ago

“Overall happy with my purchase. Got a bench and sandbag. They came quickly and feel solid. One of the bench cushions arrived ripped, but I spoke to customer support and they had a replacement in the mail next day which I was very happy with. Overall good value.”

Helpful Report

Posted 3 weeks ago

“Love all of my Titan equipment. Quality is fantastic and the deals have helped me build my home gym.”

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Posted 3 weeks ago

“Titan is a good company with a lot of products, and they're shipping very fast, but I'm not sure how many of the representatives actually work out, as it seems that their customer service department is overseas do not actually use these products.”

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Posted 3 weeks ago

“Great company that just getting better”

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Posted 3 weeks ago

“The quality has always been top notch for products that are affordable and reasonably priced! This is a great brand to build around as they are always innovating and adding onto their current products. The free shipping is a huge plus as well!”

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Posted 3 weeks ago

“Good company. Great customer service”

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Posted 3 weeks ago

“Great plates and great customer service!”

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Posted 3 weeks ago

“Titans bumper plates are top notch and well made. I didn’t notice the rubber odor that you’d normally smell; but I’ll definitely be buying more in the near future”

Helpful Report

Posted 3 weeks ago

“First off I just like the Titan brand. I purched used the padded squat bar and love it. Also thinking about the fan bike. But this most resent purchase from Titan was fine. Only hiccup was what I ordered ended up being on backorder and was notified of this until after the purchase. Which wouldnt even be worth mentioning if I didnt have to contact Titan to see why I hadn't received notification of shipment days after placing the order. Might sound picky but a heads up at time of purchase or at least 24 hours after would be good on customer service end. But good quality equipment and good prices specially during a big sale. Would recommend Titan brand to others.”

Helpful Report

Posted 3 weeks ago

Titan Fitness is rated 4.5 based on 31,708 reviews