Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 29,682 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 29,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

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English

“Quality is great. Ordered a plyo box that was damaged upon arrival. Titan was great to replace it right away and made the process really easy!”

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Posted 2 weeks ago

“I have made a few purchases of Titan Fitness equipment and have had very good results. I own a small gym and the equipment has worked great. They are very quick with their shipping as well which is very helpful.”

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Posted 2 weeks ago

“I have a few pieces of equipment from Titan Fitness, and I’m extremely happy with the functionality, finish, smoothness of each piece. Glad I found this company.”

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Posted 2 weeks ago

“We're building a gym and love the quality of this equipment. Highly recommend to anyone looking to build a gym and seeking high-quality products. As a bonus, I was pleasantly surprised by the shipping and communication process in the current era of cost-cutting in favor of AI support.”

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Posted 2 weeks ago

“Excellent service and quality”

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Posted 2 weeks ago

“I ordered wrong item, I returned it and it's been over a month and still waiting for my refund. They keep emailing to rate my order. Very poor service. Will never order from here again”

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Posted 2 weeks ago

Hi! Thank you for bringing this to our attention. We’re sorry to hear about your frustration and understand how important timely refunds are. Upon reviewing your account, we can confirm that your return has been processed and the refund was issued on 2/11. Please note that it may take 7–10 business days for the funds to reflect in your account, depending on your financial institution. If you do not see the refund after that timeframe, please reach out to us directly and we’ll be happy to assist further. We appreciate your patience and the opportunity to clarify this.

Posted 2 weeks ago

“Multiple products from titan each time I am extremely satisfied.”

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Posted 2 weeks ago

“Solid piece of equipment!! Exactly what I was looking for to hold 100lbs dumbbells”

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Posted 2 weeks ago

“Great overall experience using website, only down side is all the promo codes and discount codes they send hardly ever work because most of their items don’t let you use certain codes”

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Posted 2 weeks ago

“The gymnastic rings and heavy metal ceiling ring hanger that I purchased from Titan were high quality and far cheaper than the same items from Rogue. In addition, Rogue wanted $55 for shipping, which I got free from Titan. Finally, the items arrived very quickly. I couldn't be happier with this transaction!”

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Posted 2 weeks ago

“Terrible customer service. No one is available to answer calls and when they do respond by email they don’t even acknowledge the issues you are experiencing. Not worth the headaches. Stay away and from this place if you don’t want to be on your own tracking down your order over 2 weeks later.”

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Posted 3 weeks ago

Hi! Thank you for your feedback. We’re sorry to hear about your experience. Upon review, we can confirm that your order inquiry was responded to and the shipment status was provided. Our team has been assisting you and monitoring the order to ensure delivery. If there are any additional concerns or if you need further clarification, please don’t hesitate to reach out — we’re here to help.

Posted 2 weeks ago

“Great quality and service, better prices”

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Posted 3 weeks ago

“Affordable equipment”

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Posted 3 weeks ago

“As my first time I’m very satisfied with not only the product but with the ease of use on the website and with the ordering of the product. Delivery was very fast and I’m looking forward to more shopping with Titan!”

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Posted 3 weeks ago

“Excellent Barbell! My home gym has limited space and having a standard size would not allow me to control the way I needed it! Its not rackable but I found the way to make it work ! Perfect size and good quality! Thanks”

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Posted 3 weeks ago

“I bought several items shipping was quick and products are top tier.”

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Posted 3 weeks ago

“All good. Sturdy as can be, exactly what I was looking for, thanks! : )”

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Posted 3 weeks ago

“Titan fitness reciew”

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Posted 3 weeks ago

Hi! Thank you for taking the time to share your feedback. We’re glad to hear there were some positives to your experience, and we also appreciate you letting us know where we fell short. Your input helps us improve, and we’d love the opportunity to learn more or assist further. Please feel free to reach out to our support team so we can help make things right.

Posted 3 weeks ago

“Excellent bar, especially for a smaller home gym.”

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Posted 3 weeks ago

“I love it! Arrived on time!”

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Posted 3 weeks ago

Titan Fitness is rated 4.5 based on 29,682 reviews