Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,449 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,449 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered a fix weight bent barbell. It arrived on time and the item was exactly as expected. Well built and durable. I will be returning to buy other products and weights as I move up my gains and can handle more.”

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Posted 1 year ago

“The equipment is fine and I’ve yet to have a true problem with it. My only critique is the packaging is minimalist, which leads to damaged or scratches on your purchase.”

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Posted 1 year ago

“Barbell came on time and it was very easy to unbox. I will definitely order from Titan Fitness again.”

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Posted 1 year ago

“Titan Fitness, Has great affordable equipment and they stand behind there products warranty and support. Every gym I open up I will use their equipment.”

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Posted 1 year ago

“Everything was great.”

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Posted 1 year ago

“First, I’ve only had it for a week and haven’t used it much as I typically work out at a gym. I’d read and watched a lot of reviews and landed on this as the right mix of quality and value. There are two elements I am comfortable review after such a short time having it - (a) the two consistent cons I’d seen on it were that it was a little too short and that it shook a bit while using when the cables were at higher settings. I’ve not found either of those to be an issue. I’m 5’10” and can do pull ups and any exercises in my routine without an issue height-wise and haven’t noticed any shaking. (B) assembly - my 15 yo daughter helped me put it together, mainly acting as a brace to hold the sections upright while I assembled them. Once the two main sections were connected, it is easily a one person job. It took about an hour to put together. Its rare when assembling anything that I don’t have a moment of dyslexia and connect a thing backward and figure it out a few steps later. I had no issues, no rework, at all with this. I was pleasantly surprised how easy it was to put together.”

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Posted 1 year ago

“Great quality and shipped quickly”

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Posted 1 year ago

“Very happy with the purchase and delivery overall.”

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Posted 1 year ago

“Quick delivery. Spartan instructions.”

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Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 1 year ago

“Great product. Simple. High Quality. Easy to install. Exactly what I wanted.”

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Posted 1 year ago

“Great products and excellent customer service and reliable I am very satisfied with the whole experience. Top notch in my book”

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Posted 1 year ago

“It's fantastic.”

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Posted 1 year ago

“The bar on the smith machine was put together wrong and took me 4 hours to fix the bar. The slider was put on upside down so the counter weight wouldn’t attach properly. I put it back together and one side is off. Super disappointed in the product. I have about 25 pieces of equipment from titan and this one was pretty bad.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“I bought a scratch and dent item. I understood it was not returnable and may be missing parts, however, this item was missing several parts and after being told Titan does not have any of the missing hardware in stock, I purchased it at a local big box store. I have spent significantly more trying to make this box of junk work than what I would have spent on a new item. Titan could have easily inventoried the returned item and stated what was missing, but instead chose to pass off the loss on a bad return to their customer. I have zero trust in Titan fitness going forward and will not purchase from them again.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who informed you that Scratch and Dent Deal - items might have cosmetic damage and/or missing hardware. You may, however, purchase the missing hardware locally. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Received my shipment fast. There was a small scratch on the barbell holder, but otherwise it was a great ordering experience.”

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Posted 1 year ago

“Very happy with the products and it was all delivered in a timely and efficient and otherwise very effective manner. I will order again when it becomes necessary.”

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Posted 1 year ago

“I own a powerlifting gym in Central Pa. We added the Titan deadlift frame with the square pads. The members really like the frame and the pads. The pads have a grip to the and just a nice looking frame.”

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Posted 1 year ago

“I’m just really impressed with the stepped u up quality of Titan. I’m really loving everything that I’ve picked up”

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Posted 1 year ago

“Good job , good product!!”

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Posted 1 year ago

“poor communication as the product was delayed and i am still missing 1 item. i will never buy again and will tell people not to buy. this survey marks what it wants i wanted to mark poor for the last items it won’t let me!”

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Posted 1 year ago

Hello, please accept our sincere apologies if you did not receive your order. Unfortunately, we have no control over these issues, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I checked your order and according to the carrier, they delivered the order to the correct address. Kindly also check with your neighbors or relatives if someone kept the package for you. If you did not receive this item, we suggest you contact the carrier. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,449 reviews