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Titan Fitness Reviews

4.5 Rating 27,820 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,820 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
We purchased items for a military customer. It took a little back-and-forth to get a quote for the requested items with shipping and taxes removed. We are aware that government purchasing has unique needs - not unusual for companies to take a little while to respond to our quote requests. Once the quote came, the team did a great job handling the order - shipped fast and our customer is pleased with the items. Suggestion: your team could expand government sales by assigning this specific role to one or more staff.
Helpful Report
Posted 2 years ago
The box it came one was damaged a bit but that’s more likely shippings fault. All components came in as advertised. Quality bench, definitely one of the best I have used.
Helpful Report
Posted 2 years ago
I like the rack and it looks great. The installation manual for the folding T3 rack needs a lot of work. There are installation tips that definitely should have been included (level ground, block under legs if not level, etc.) along with minimum fastener embedment and fastener size.
Helpful Report
Posted 2 years ago
Great equipment for a budget price. Rack scratches easily and if you're tightening bolts, you can physically bend the uprights, but just don't overtighten. Very stable X3 flat foot rack and looks durable. Bumpers came with a wet-ish coating that I had to wipe down but are otherwise good. All hardware was there and it only took me about 7 hours in total to install two racks and two sets of weight holders all by myself! Not like it should matter, but I am female.
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Posted 2 years ago
Fast shipping, excellent looking product. Could use some reinforcement (cardboard?) between the ramps when shipping so that the paint doesn't chip. However, it IS a set of ramps!
Helpful Report
Posted 2 years ago
Nice piece. Almost matches up to my sorinex rack. One set pin does not match up. Trainers love it.
Helpful Report
Posted 2 years ago
There were a couple bent pieces of metal which I had to fix so the pulleys would fit. The directions are not good. Luckily there are YouTube videos. I’m happy with the product itself.
Helpful Report
Posted 2 years ago
Assembly wasn't too bad parts were packaged well. Instructions were simple and tools were provided.
Helpful Report
Posted 2 years ago
Very nice product for the money. The only issue is the plastic cubes fall out of the part that hooded the plates. This causes it to bind up mid set occasionally. Also the place to mound the pulleys on the top of the tower were welded crooked so I had to bend it straight to fit a pulley. All in all it’s an awesome product!
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Posted 2 years ago
Titan Fitness makes me feel like a Titan!
Helpful Report
Posted 2 years ago
Excellent product and impressive shipping - got the entire order within a week! 4 stars because I wasn't able to use the 1st time order discount because it was sent after I made my order. Would definitely recommend this company!
Helpful Report
Posted 2 years ago
The actual bar is great--very sturdy. However, the holes through which the bar runs are not bored squarely through the brackets. The bar comes out of the holes at an angle which, when you try to thread the bar through the other hole, becomes several inches that the bar is out of alignment. That requires loosening all the lag bolts and finding enough "give" in the system to complete the installation. It would be so much better if the holes were cut right!!!!!!!!!
Helpful Report
Posted 2 years ago
Solid value. Quick shipment.
Helpful Report
Posted 2 years ago
Pull up bar and speed rope are good quality. Arrived on time and came with a sticker! :)
Helpful Report
Posted 2 years ago
Happy with the item I purchased. It arrived on time and was what I expected. Not quite as satisfied with the response from your customer service online system. I reached out before the purchase because I saw that your customer loyalty point program went away and wanted to know if I could get any other perks as I have made numerous purchases in the past. Not only did I not get a response, but the items i purchased went on sale days after my purchase. Very disappointing.
Helpful Report
Posted 2 years ago
Excellent machine!
Helpful Report
Posted 2 years ago
Quick shipping. Products as described and as expected.
Helpful Report
Posted 2 years ago
Few dents and scratches. Mainly pull up bar had deep scratches and dents. Otherwise item came quickly and was relatively easy to assemble.
Helpful Report
Posted 2 years ago
-1 star for being made in China. I thought all of their stuff was supposed to be made in usa. The quality seems fine though so I will keep it. If I knew to begin with though I would have just ordered from rogue
Helpful Report
Posted 2 years ago
Good piece of equipment, comes as advertised. Installation directions on the sparse side. Poor explanation of how to install concrete slab bolts.
Helpful Report
Posted 2 years ago
Titan Fitness is rated 4.5 based on 27,820 reviews