Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,580 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“First time buying a squat rack, and Titan did not disappoint. What you get at their price point is excellent.”

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Posted 1 year ago

“Delivered quickly, all parts in perfect condition.”

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Posted 1 year ago

“Great products for a low price. Always fast about getting your order to you.”

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Posted 1 year ago

“Bought scratch and dent pylo box. Came fast looks great.”

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Posted 1 year ago

“I was never contacted back about my product request for a rack mounted smith machine”

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Posted 1 year ago

Hello, please accept our sincere apologies if you did not receive a response about your product suggestion. You may also submit a product suggestion through this link, https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000995071. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Instead of the item I ordered, I received a heavy box full of, essentially, scrap metal. My money was refunded, after several frustrating attempts to contact customer service, but now I have a box of scrap metal to figure out how to dispose of properly. Additionally, since my item was scratch and dent, I was not able to simply get another one shipped to me. I opted not to try to buy the product again from Titan, since I didn't want to chance a repeat of this experience.”

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Posted 1 year ago

Hi. We apologize for the inconvenience you experienced. While we're glad your refund was processed, we regret that you received the wrong item and had difficulties with customer service. Unfortunately, due to the scratch and dent nature of your purchase, a replacement wasn't possible. We understand your decision and appreciate your feedback, which helps us improve our service. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“great service fast delevery”

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Posted 1 year ago

“Arrived in 3 days. Well packaged. Great condition. Improved version than the previous pair I have from about 4 or 5 years ago. Added UHMW protection for power rack and front of J-Hook.”

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Posted 1 year ago

“Kettlebell is great! It's one of the best looking pieces of equipment I have and it's great to use! The shipping was great, arrived within a few days, and was very securely packaged. Excellent job!”

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Posted 1 year ago

“Delivery was fast. Arrived quickly. Some parts were not to spec. I had to pry open a few parts so the pulleys would fit and move smoothly.”

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Posted 1 year ago

“I love the titan equipment ! It's affordable compared to brands.”

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Posted 1 year ago

“Great products!”

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Posted 1 year ago

“Machine is amazing! No complaints about the product. I wish the freight delivery service would not have dropped 750 pounds of metal by the bottom of my driveway next the mailbox. Bizarre that it was not moved closer to the house. Quite inconvenient and a work out I had not planned on...”

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Posted 1 year ago

“Easy to put together. Sturdy construction”

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Posted 1 year ago

“Titan always delivers on high quality equipment for my gym and my clients. They are the first place I go to for my equipment needs.”

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Posted 1 year ago

“Product arrived with defect. Contacted customer service over a week ago, still waiting for a resolution.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our customer specialists who assisted you with your concern and processed the replacement for you. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“My item never shipped and I have to wait 7 business days to file a claim. I cannot rate the product but so far the customer service has been terrible.”

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Posted 1 year ago

“So far I have a set of bumper plates and a set of safety straps from Titan, and I have to say I'm incredibly happy with everything. The plates and safeties themselves are really nice - excellent build and quality, but also how they arrive. Very smart packaging, very efficient but also secure. I am a Titan fan.”

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Posted 1 year ago

“Great piece of equipment. Love to mix in cable pull and fly exercises to compliment my free weight routine. And this equipment does just that for a great price.”

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Posted 1 year ago

“Customer service was top notch. Had an issue and they rectified it immediately!”

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Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,580 reviews