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Titan Fitness Reviews

4.5 Rating 27,820 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,820 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
no issues.
Helpful Report
Posted 2 years ago
LOVE LOVE LOVE the products! The tracking mechanism on the website isn't great (hence four stars) but everything arrived and in perfect condition. Definitely happy with the investment in my home gym!
Helpful Report
Posted 2 years ago
Titan makes quality fitness products at very competitive prices with fast free shipping. Their stuff isn't going to be top of the line, but that's ok because Titan products still get the job done. The only issue I've had with Titan would be the packaging material used for shipping, it could be better. However, I do feel like Titan Fitness has been better this year compared to 2022 in terms of packaging. In 2022, the items I received had some damage on them due to poor packaging. This year, I ordered spotter arms, deadlift jack, barbell holder (5 bar), and the extension for my T2 rack. All of those items arrived fast and no damage to the box or items. Huge improvement, I hope Titan continues on this path.
Helpful Report
Posted 2 years ago
Great hyperextension. The reason was why I chose this one over the competitors in this price range was the 600lb weight capacity which is double compared to everyone else's. It is a solid unit! My only complaints are the quality control. One of the end caps for the feet was so warped it too about a half hour to get on. Also one of the cushions the foam pad was split under the uppolstey. Not sure if it got torn while be upholstered or of the used two pieces of foam to make the wrap around. Does not effect the function of the bench. The shipping packaging was great and packed well. No damage to the box. Am satisfied with the bench.
Helpful Report
Posted 2 years ago
Great product super fast delivery only issue wasn't really with Titan but the Fedex Ground driver dropped a 600 # crate at the wrong house and just took off. If I hadn't had a backhow handy would of been screwed. Titan great - Fedex sucks.
Helpful Report
Posted 2 years ago
There are a lot of sharp spots and they are built to a price point but I knew that going in and for what I'm using them for they will work out. Fast shipping and I would probably order from them again. Bruce
Helpful Report
Posted 2 years ago
Rack was on back order but shipped when they said it would and only took 24 hours to get to me. Rack is solid and does what it's supposed. I only gave 4 stars due to the scratches and marks on opening. The finish will get chipped and scratched with cast-iron hex dumbbells anyways.
Helpful Report
Posted 2 years ago
work fine would buy again
Helpful Report
Posted 2 years ago
My order arrived at my door step within 3 days of placing the order which was extremely quick. It did take me longer than I thought to assemble it. The instructions were just okay and tightening the bolts was difficult by myself. Also, the pads were not quite the same size but it will still work. The only issue I see is that at my height of 5’ 1.5”, I need another notch to make the adjustable part lower to make it more comfortable to use.
Helpful Report
Posted 2 years ago
great shipping time and delivery quality
Helpful Report
Posted 2 years ago
Everything went smoothly
Helpful Report
Posted 2 years ago
Product is good, but there were no instructions other than on line. When I went on line, the parts numbers did not match up to the parts box, so it was a challenge to get it together.
Helpful Report
Posted 2 years ago
Love the products! Only problem and reason I gave 4 stars instead of 5 was the very difficult to read instructions to put together the bench.
Helpful Report
Posted 2 years ago
Good deal for what you get. The machine works great and is smooth for my lifting purposes (I usually load a max of 60lbs and use one handle pretty aggressively). Despite some shipping damage it’s still a good machine for the low budget price. In shipping, a couple pieces were a little scratched and the plastic end caps came smashed. One of the top pulleys was bent inward and rubbed against the other one so I had to pry it back out. My only assembly complaint is the washers that came with it are so small, they kept sliding through the opening when drilling, and when I finally drilled it in perfectly they are just barely hold the machine to the wall, so I had to buy some bigger washers to feel more secure.
Helpful Report
Posted 2 years ago
As advertised
Helpful Report
Posted 2 years ago
The Screw holes dont match up with some of the screws i had to drill th open
Helpful Report
Posted 2 years ago
The HPND machine is very well built and comes with very good hardware, but the instructions are lacking, especially when it comes to the pivot point adjustments to get them to line up. I suggest that an allen wrench is included with instructions on how to adjust the locking tabs for the pivot bearing parts.
Helpful Report
Posted 2 years ago
Only 4 stars because the leg extension needs to be made easier to install...i thought you guys sent me the wrong part for a while...you really gotta use brut force to slide it in...it should just slide in easily...
Helpful Report
Posted 2 years ago
All parts are heavy duty and easy to assemble. However it seems a wall mounted rack should have the mounting holes on a 48" center as to line up with studs. Also doesn't come with hardware to mount to wall or floor. Overall happy with the product and value.
Helpful Report
Posted 2 years ago
The addition was what I needed. The only reason I gave it four stars was because of a hole not being drilled. On my pec deck the name plate was backwards. Come on Titan
Helpful Report
Posted 2 years ago
Titan Fitness is rated 4.5 based on 27,820 reviews