Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,581 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,581 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The Bicep/tricep machine didnt come with operating instructions, I did call and rep gave wrong info on how to use tricep side. I had to go on line and look at videos from a similair brand who had same type of machine. ALSO A square PLASTIC CAP was missing from top of rotary area and was told not in stock and would get back to me regards.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item arrived without the manual. Regarding the manual, to reduce our footprint, we store all of our manuals digitally. The item's manual may be found at https://bit.ly/45LcvpQ. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“nice product and fast shipping”

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Posted 1 year ago

“The only negative aspect of this machine was the instructions. They took what should have been an easy and straightforward process and made it unnecessarily confusing. Referenced part numbers and details simply did not match with what was included, in some cases did not even match with other parts of the instructions, and some things (like the foot stand) were entirely omitted from the setup instructions. It's not a complicated thing to put together but it should have been so much easier. The only advantage I can see for having the instructions only be online and not included with the machine is so that Ironmaster has the opportunity to fix any errors and have the correct instructions for the specific version of the machine/included parts, so it's disappointing that none of that happened. That aside - I love this thing. After a short settling-in period where I figured out how to best place my feet and shoulders, I was able to cook my glutes and quads more than I ever. Placed a large rubber block right behind it so I can do sort of Bulgarian Split Squats, with no need to focus on not falling over I was able to get an incredible workout. Love it! Just.... do better with the instructions please!”

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Posted 1 year ago

“Weights added to my vest as expected.”

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Posted 1 year ago

“Efficient fast and their products are amazing”

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Posted 1 year ago

“Great service Received sooner than expected!”

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Posted 1 year ago

“Instructions suck, machine is pretty good”

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Posted 1 year ago

“Box showed up soaking wet. Fortunately the product was wrapped in plastic. No problems”

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Posted 1 year ago

“This has been an eye-opener to me that there are hackers out there with genuine intentions to be of help to people and not to take from them. I fell for a crypto phishing scam that denied me access to my crypto investment worth around $275,000 in total. All effort deployed ends up taking more from me and makes the whole process frustrating. I had practically given up on this until I looked up an AD page that directed me to a team called hackspeditous. I reached out to them through the email; (hackspeditously @ gmail .com) and this happens to be the breakthrough I have been praying and looking out for. After I had reached out, I got the feedback I desired after a few hours, some details were requested and I am glad that was provided. In less than two weeks, this is the earliest feedback I have gotten when I have been trying to get these funds back. I can’t help but say it to everyone out there, how helpful the hackspeditous team has been, and how glad I am not to have hesitated to contact them. You can contact them through email; (hackspeditously @ gmail .com) or Whatsapp: +1 5 6 7 2 4 6 3 1 1 7.”

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Posted 1 year ago

“Very disappointed, i paid alot of money for the 60lb version and it ripped less than a week of use, wish i coukd upload a photo. Thid was my first time dealing with titan fitness, probably will be my last depending on customer support.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“The equipement is well-priced and very good quality. Set-up was easy and will allow me to cancel my gym membership for less than $1,500.”

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Posted 1 year ago

“Outstanding product fast delivery!!! Time to TRAIN!!!”

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Posted 1 year ago

“First order was lost by Fedex. Second order was also lost by Fedex but eventually delivered late and arrived missing small parts. I was able to find suitable replacements at a hardware store. The product was otherwise pretty good.”

Helpful Report

Posted 1 year ago

Hi. I'm truly sorry for the frustrating experience you've had with your orders. It's unacceptable that both shipments were mishandled by FedEx, resulting in delays and missing parts upon arrival. I'm glad to hear that you were able to find suitable replacements locally. Since you purchased the Route Protection Package, kindly file a claim on their website: https://claims.route.com. Click on Contact Support and click on File a Claim. Route’s expert support team will help ensure your order gets reimbursed for the parts you purchased locally. Claims will be reviewed for approval within 1-2 business days from filing. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Fast shipping. Good customer service. Use the shipping insurance because shipping heavy, metal equipment, is just bound for damaged boxes.”

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Posted 1 year ago

“Got here rlly quick”

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Posted 1 year ago

“Exactly what I was looking for. Great product. Fast shipping.”

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Posted 1 year ago

“Excellent product manufacturer very happy with the item”

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Posted 1 year ago

“Just got my rope about two weeks ago. I used it just a few times. It started to fray, no where near where there could be any possibility stress.”

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Posted 1 year ago

“Kettle bells are very nice . Shipping was on time.”

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Posted 1 year ago

“Box was destroyed and was wet.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the box of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. Since you purchased the Route Protection Package, kindly file a claim on their website: https://claims.route.com. Click on Contact Support and click on File a Claim. Route’s expert support team will help ensure your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,581 reviews