Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,439 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I didn’t realize that Scratch and Dent meant that it would be missing lots of parts.”

Helpful Report

Posted 1 year ago

Hi. We sincerely apologize for any missing parts in your order. Your feedback will help us improve our shipping process, ensuring that our warehouse team thoroughly inspects items before delivery to confirm they are complete. Please note that, as indicated on our website, Scratch and Dent Deal items may have cosmetic damage or missing hardware. You may be able to purchase any missing hardware locally. If you need further assistance, please email us at info@titanbrands.com.

Posted 1 year ago

“Ordering and delivery were great, thank you”

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Posted 1 year ago

“Titan has became our “go-to” for affordable and high quality home equipment. Nearly every piece in our garage gym is Titan, and will continue to be!”

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Posted 1 year ago

“it is helping me acheive better results”

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Posted 1 year ago

“I recently purchased a Lat pull-down tower and a dumbell stand for my adjustable dumbells. Both appear to be great quality. Now I need to get off of the computer and make sure my gym equipment doesn't only get used as a towel hanger.”

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Posted 1 year ago

“I am happy with the back hyperextension bench that I purchased. I did received a damaged part with my shipment on a Saturday. I called monday morning during normal bussiness hours to report the damaged part. After sending pictures of the damage they quickly shipped out a replacement. This was my second purchase from Titan Fitness and I am a satified customer. They offer great products and excellent communication to their customers to assure satifaction.”

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Posted 1 year ago

“Horrible packaging when box got delivered. Surprised the plates made it through unscratched. Less than a month into using these plates and the weight Numbers sketched onto the plate are already rubbing off. Not very happy.”

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Posted 1 year ago

“Excellent customer service in a world in which that is hard to find.”

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Posted 1 year ago

“Great products, fast shipping, very happy with purchase”

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Posted 1 year ago

“Excellent machine, ready to use.”

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Posted 1 year ago

“Great durable poece of equipment, the spotter arms are bomb proof!”

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Posted 1 year ago

“terrible customer service, responses take forever and they do not want to help”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the return for you. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Customer service unresponsive. Won’t allow return label for returning an unopened, undamaged item. Charges 20% fee for nothing and not resolved.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference, https://www.titan.fitness/return-policy.html. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Quick shipment and delivery. Equipment is as advertised (solid and functional).”

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Posted 1 year ago

“Product was great. Quick delivery. Great value.”

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Posted 1 year ago

“Both products I bought recently are great quality. They arrived quickly, too. 100% satisfied!”

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Posted 1 year ago

“Fast shipping, quality product”

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Posted 1 year ago

“I’ve ordered products 3 times from Titan. Always super easy checkout and deliveries arrive on time if not earlier than expected. Everything is very well packaged and guaranteed to arrive in good condition.”

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Posted 1 year ago

“My order arrived quickly and was packaged very well. No damage at all from shipping. The bench and leg curl/extension machine are well designed and well built. Basically should last forever in my home gym. Very happy with my purchase.”

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Posted 1 year ago

“What I liked: well the dumbbell rack seems sturdy, since the dumbbell set that I order is on back order I won’t know how sturdy it is until I received it, but yeah it does look and feel solid What I disliked: the package was torn on one side, someone could’ve easily taken something out, it doesn’t appear like tho, a few parts came with scratches and gouges, this is like ordering a double cheeseburger thru drive thru, getting home and noticing they didn’t put the cheese on the burger, not a big deal but let’s be real here, I ordered and payed for something brand new, not something with knicks and scratches,”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the packaging of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,439 reviews