“After reading several reviews, on different forums, I was apprehensive about using Toby Deals. The reviews were generally mixed but the bad reviews were very bad!
The price difference of the Canon 2000D swung it. £297.99 from Toby Deals vs £359.80 from Amazon.
In fact, I had previously decided to go for the 4000D which cost £248.99 from Amazon. When I saw the Toby deals price, I convinced myself to go for the 2000D.
This is my first ever order from Toby Deals – I paid through Paypal which also helped me decide to go for it.
14 March – I placed my order I received a welcome email and 2 x ‘Your order is processing’ emails. 14 March – received payment confirmation from Paypal.
18 March – received ‘Your order is being packed and getting Ready to leave our warehouse’.
19 March – received ‘Your order has been dispatched and on the way to you’ email which included a DHL Tracking Number’.
This was my last contact from Toby Deals. From then on, my only contact was from DHL via text. The first DHL text, 19 March, said estimated delivery 20 March and provided a link to DHL where I could manage the order – change delivery date, delivery preferences (DHL Service Point, leave in safe place or with neighbour) etc.
Using the DHL Tracking Number (from Toby Deals email), which linked to DHL website, I tracked my parcel from Hong Kong - Leipzig (Germany) – East Midlands (UK) - Southampton
My parcel arrived Thursday 21 March 2019. I was out so DHL delivered to my neighbour (I had not left them instructions to do that!) I found this out by regularly checking on the tracker.
They don’t have the speed or efficiency of Amazon but I think 7 days from Hong Kong is pretty good!
I would definitely use Toby Deals again!”
“I must be some sort of miracle case judging by all these other reviews - ordered Feiyu AK2000 3 AXIS GIMBAL, I added express shipping + insurance 3-5 days (I added insurance due to all the negative reviews).
Ordered on Thursday night (payday)- arrived Monday first thing in the morning.
Product is in perfect condition, brand new and came with all accessories - works a treat especially for the price I paid I couldn't be happier.
So happy with the speadiness of delivery considering the item was coming from Hong Kong and landing in Sydney Australia - 5/5 stars.
Oh and btw the Feiyu AK2000 Is amazing.”
“I bought a Nikon camera from Tobydeals last Saturday 26th January 2019.
It arrived Thursday 31st January 2019.
By anyone’s reckoning, that’s amazing service.
It would have actually arrived on Wednesday had the courier not cocked up the delivery.
I have read a lot of reviews on Tobydeals, and of course everyone can’t be wrong, but I found this purchase amazing.
Add to this the fact that I paid £120 less that the High Street, and i’m over the moon with this transaction..
Tobydeals have taken a lot of stick with reviews, but here is one very satisfied customer..”
“I ordered a Kindle Paperwhite from Tobydeals. After placing the order, I looked at the feedback on this site. I resigned myself to having trouble and needing to get my money back.
I was blown away! Quick response to an email query, A week after the order, I received a tracking number. I looked it up on RPX Online Packages and they showed it almost at once. Toll transport were slower to show it.
The Kindle arrived today, well packed and as ordered. I would happily buy from them again.”
“Bought a mobile phone poco f1 128gb. So pleased with the product and an amazing price .. Amazing
Customer services .. Dont
Let the reviews put you off.. Looking forward to my next purchase .. Don’t deliver as fast as Amazon but who cares when you get an amazing price”
“So far I’ve ordered a Garmin Forerunner 235 (saving around £50 RRP), a Xioami A2 phone and I’ve just ordered some headphones which I’m awaiting to arrive. My orders have arrived relatively quickly and well packaged with signed for delivery. I also revieved an email at each stage from packing to dispatch. I’m not sure why other people have had such bad experiences, but they have been good for me!”
“I see a lot of negative reviews on Tobydeals. Now I don’t normally write reviews however as it all seems to be bad news when looking up this company I’d like to say I have no complaints. Ok to be fair my items took a long wile to come but the tracking was complete and clear. I was very worried after seeing all the negativity but my 2 canon lenses arrived in one piece and work fine. I saved a lot of money so no complaints. I’d say if your considering using Tobydeals be prepared for a long wait but I wouldn’t say they are all bad. The product is good and price is even better.”
“Ordered a Xiamo Mi A2 Lite on 28th November, it arrived today 5th December, 2018.
Brand new in unopened box. I call that good service. I normally don't write reviews but after reading so many negative ones here I thought it only fair to include a positive one. Figured mostly only dissatisfied customers write reviews to vent their spleens. Not saying they are wrong, just that those reviews don't tell the whole story!”
“Just received delivery of a Samsung Galaxy phone and watch and I'm absolutely delighted with the service and price from TobyDeals and would definitely recommend them”
“I’ve read a lot of very negative stuff re Tobydeals and whether they are trustworthy. Fortunately, after I’d ordered a canon 70-200mm lens! Ordered online on a Saturday evening. Arrived 6 days later. Progress emails every day. Price - the best I could find on the internet. Post free. Not sure what else they could have done to make this an outstanding service short of putting it on my camera for me! Excellent!”
“Ordered a Pocophone F1 to the UK. Was dispatched withing 3 days and then took abouth 5 to be delivered. Very happy with the phone, brand new and genuine, at a very competetive price too! Ordered on the 5th Sept and was delivered by Yodel on the first attempt on the 13th Sept. Very happy customer and will be ordering from her again. P.S. Was wary before purchasing by the hundreds of negative reviews, went with my gut feeling and hey! i dont regret it!”
“I ordered a mobile phone from TobyDeals AU. The phone order was processed promptly and shipped to Australia within a day.
I was very happy with the way TobyDeals answered all my questions before the purchase and I was so impressed with the speed in which they deal with my quires, sale and dispatch.”
“Bought a galaxy S8 plus, Couldn't be happier, was a bit worried first looking at the reviews but as mentioned it took about 2 days to process and took couple of days to deliver, i then received the phone on the hour as promised by dpd, phone was brand new in sealed box and genuine, no different to one you buy from Samsung directly. Ordered on 22/07 received on 27/07. Don't waste your money on the high street or fall for the scare tactics, i can't fault toby deals uk, really happy”
“Toby deals is AMAZING! Very cheap. I got an iPad that was £70 less than retail. Only issue is that customer service is low. No number that works and emails are slowly reponded to. Make sure you have the correct delivery address and truely want the item. If this is you, I 100% recommend buying from this site. An iPad 2018 was delivered from Hong Kong in 6 days!!!”
