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TOMTOP Reviews

1.0 Rating 517 Reviews
1 %
of reviewers recommend TOMTOP

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TOMTOP 1 star review on 17th October 2024
Anonymous
TOMTOP 1 star review on 17th October 2024
Anonymous
TOMTOP 1 star review on 17th October 2024
Anonymous
TOMTOP 1 star review on 17th October 2024
Anonymous
TOMTOP 1 star review on 25th June 2024
Anonymous
TOMTOP 1 star review on 25th June 2024
Anonymous
TOMTOP 1 star review on 25th June 2024
Anonymous
27
Anonymous
Anonymous  // 01/01/2019
the only thing that they are offering is a lip service just to shut up mouths
Helpful Report
Posted 2 years ago
a promise is a promise however it is not kept and go back on their word this is what is meant by being phony this happens a lot in China where as once they accept the payment they can basically do whatever they wish to do without ever disclosing any further details they never ever look after their customers and only look after their sellers without any exceptions so that is their number one golden rule
Helpful Report
Posted 2 years ago
empty promises which will never ever be fulfilled
Helpful Report
Posted 2 years ago
a piece of plastic or any empty box may be received instead of the intended product
Helpful Report
Posted 2 years ago
consumer services unavailable or not wanting to help at all
Helpful Report
Posted 2 years ago
customers are not covered under their protection guarantee which is a total farce
Helpful Report
Posted 2 years ago
ABSOLUTELY NO protection offered at all against fraud and identity theft since also they will ask for a copy of front and back of credit/debit card which is totally illegal also leading to fraudulent charges and unauthorized charges
Helpful Report
Posted 2 years ago
all information entered on the ordering page on their website is not secure and could be sold onto third parties
Helpful Report
Posted 2 years ago
high very severe potential risk of identity theft and fraud
Helpful Report
Posted 2 years ago
information entered on their platform may be compromised and sold onto third parties
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Posted 2 years ago
caveat emptor nothing will never ever arrive
Helpful Report
Posted 2 years ago
promise in getting back with a response within 24-48 hours but this never ever really happens
Helpful Report
Posted 2 years ago
never ever give them your personal or payment information no matter if it is for ordering purposes since (1):the personal information including emails addresses may be sold onto third parties resulting in a lot of spam or unwanted calls or not limited to cloning of id cards which is illegal as it may also involve identity fraud which is extremely dangerous or (2):the payment details provided may be used for other purposes other than for the order placement resulting in fraudulent transactions which have not been authorized by the purchaser
Helpful Report
Posted 2 years ago
my best piece of advise for everybody out there would be do not give them your vote of confidence
Helpful Report
Posted 2 years ago
final outcome everybody who places orders via their website will be left out of pocket and will never ever receive what has been paid for
Helpful Report
Posted 2 years ago
extremely difficult order processes means that they make it impossible to receive from them a refund and in the event of any problems they will wash their hands not wanting to know anything about it that is why they won't respond back
Helpful Report
Posted 2 years ago
all types of communications are fruitless no matter which one has been tried
Helpful Report
Posted 2 years ago
one thing to have in mind:all roots of contact with be unsuccessful so once they have the order with the payment this is where everything stops automatically,this will not happen before the order but after the order has been received together with the payment
Helpful Report
Posted 2 years ago
absolutely not professionals in resolving order issues which keep piling up with thousands and thousands of issues behind their backs
Helpful Report
Posted 2 years ago
please be made aware that no actions at all have been taken or are going to be taken regarding order problems been caused by themselves the final outcome will be that all persona who have been affected will be left 100% out of pocket unless the respective banks have been contacted in order to raise a charge-back against them for the full amount of the purchase plus the delivery charges
Helpful Report
Posted 2 years ago
TOMTOP is rated 1.0 based on 517 reviews