TOMTOP Reviews

Name: TOMTOP
Rating: 1.05

1.1 Rating 491 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 491 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

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“no way to contact after sales”

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Posted 2 years ago

“incorrect products are always sent to consumers”

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Posted 2 years ago

“charge-back is only solution to get refund”

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Posted 2 years ago

“non reversal of payments”

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Posted 2 years ago

“all movement transactions are only done 1 way(in other words only to purchase)”

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Posted 2 years ago

“bribing consumers into placing their orders and then failing them all”

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Posted 2 years ago

“red flag platform proceed with caution”

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Posted 2 years ago

“not to be trusted”

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Posted 2 years ago

“you pay receive not as described product”

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Posted 2 years ago

“customer pays and receives something way entirely different in return”

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Posted 2 years ago

“not to be relied on”

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Posted 2 years ago

“TRANSACTIONS ONLY ONE WAY all payments will be completely lost”

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Posted 2 years ago

“nobody will be happy”

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Posted 2 years ago

“nothing will never ever exist in stock”

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Posted 2 years ago

“never returning back all monies paid even if products are sent back to them”

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Posted 2 years ago

“not allowing returns for refunds when the sale has gone through all monies are completely lost and a full 100% loss out of pocket”

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Posted 2 years ago

“disappointment will be the issue of buyers who purchases things on their platform”

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Posted 2 years ago

“products/items shown are not in stock and will never be in stock”

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Posted 2 years ago

“buyers monies are not protected in the event of any problems all monies are automatically lost with no recourse whatsoever,the only route available to recover monies lost would only be via the respective banks”

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Posted 2 years ago

“they will do all that they can in their powers to screw buyers”

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Posted 2 years ago

TOMTOP is rated 1.1 based on 491 reviews