“Worst experience I have ever had with ordering flowers. Paid premium price for what I believed to be premium product but instead received tulips that were wilted and old and not the colour I ordered or anywhere close to it. Customer service was horrendous and offered excuse after excuse and no help at all. Needless to say I would never EVER order again.”
“★☆☆☆☆ Extremely Disappointed – Do Not Recommend
I ordered a bouquet from Toronto Bloom and was completely let down. Not only did the flowers arrive a day late, but the bouquet looked nothing like the photo on their website — what I received was a dismal, underwhelming bunch that looked thrown together with no care or creativity.
To make matters worse, customer service was terrible. I reached out to express my concerns and got little to no helpful response — no apology, nothing.
This experience was incredibly frustrating and disappointing, especially for a service that claims to deliver high-quality floral arrangements. I will never use Toronto Bloom again and would strongly advise others to look elsewhere”
“I ordered their "Easter Egg Succulent" potted succulents for my daughter for Easter though the item arrived on the wrong date and the vase was a plain rectangular white porcelain vase not the "Easter Egg" rock vase shown on their website. Reaching out to inquire brought a cold legalese response that subsitutions are their prerogative and stating that by ordering from them one is "not entitled to refunds or compensation". In my view this is bait and switch, false advertising and an unfortunately dismissive response to a reasonable complaint. Recommend avoid, patronize businesses that care about their customers.”
“I ordered the Red Vibrancy Box Rose Set from Toronto Blooms for someone very special, and it completely exceeded my expectations! The roses were breathtaking—deep red, velvety, and so fresh they looked like they had just been picked. The elegant box made the whole presentation feel extra luxurious, and when they opened it, their face lit up with pure joy. Ordering was easy, and the delivery was right on time, which made the surprise even better. This wasn’t just a gift; it was a beautiful moment, and I’ll definitely be ordering from Toronto Blooms again!”
“I’ve ordered from Toronto Blooms a few times, and each time the experience has been mostly great. The website is beautifully designed, and I really appreciate the ‘Best Sellers’ option under Flowers Section, which helps when I’m not sure what to choose. For my latest order, I went with Love in Casablanca Mixed Rose Bouquet, and it arrived exactly when promised, looking vibrant and fresh. The flowers were well-packaged which comes in a stunnng arrangement. I did have a small question about their same-day delivery option, so I reached out to customer service via their live chat feature. The response was a little slow, but the agent was very friendly and provided all the info I needed. Overall, I’m happy with the quality of the flowers and the experience, but I’d love to see faster response times for customer service.”
“My experience with Toronto Blooms was mostly positive. I had an issue with an incorrect delivery address, but their team was quick to reach out and resolve it, which I really appreciated. They were responsive and handled the situation with great care. However, the flowers did arrive a day late, which was a bit disappointing. Despite the delay, the arrangement itself was beautiful and fresh, exactly as I had hoped. Overall, the customer service was excellent, and I will definitely consider ordering again in the future, just hoping for a more timely delivery next time.”
“I recently ordered from Toronto Bloom and was really impressed by their selection, especially the roses and mixed rose bouquets. Most prices are below $100, but since they offer free shipping on orders over $100, I decided to purchase one from each section. I went with the Simplistic Elegance Rose and Mums Box Arrangement and the Impeccable Pink Rose Hat Box, and they were exactly what I wanted. The quality and presentation were perfect, earning a solid 5-star rating from me!”
“I ordered the Oriental Musings Exotic Orchid Plant for my mother, and while it was mostly a great experience, there was a slight hiccup. The orchid arrived with one of the leaves showing a bit of damage, which was a bit disappointing, but the rest of the plant was in perfect condition. Despite this, the vibrant colors and elegant design of the orchid really stood out, and my mom absolutely loved it. The delivery was quick, and the plant still looked stunning overall. It brightened up her home, and the gesture made her feel incredibly special. I’m sure this plant will continue to bring beauty for months to come.”
“TorontoBlooms.ca offers an impressive selection of fresh, vibrant floral arrangements that go beyond the ordinary. Their same-day delivery service in Toronto ensures that even last-minute gifts arrive on time, without compromising on quality. The website features a diverse range of flowers, including luxurious roses, seasonal blooms, and thoughtful gift baskets that can be paired with wine or gourmet treats. With a strong commitment to customer satisfaction and a focus on personalizing every order, Toronto Blooms makes sending flowers not just a gesture, but a meaningful experience. It’s the perfect destination for anyone looking to send heartfelt and elegant gifts.”
“I ordered a Vintage Elegance Mixed Bouquet from Toronto Blooms, and it was a mostly positive experience. The flowers were fresh and beautifully arranged, though they arrived a day later than scheduled. The packaging was well done, keeping the bouquet in good shape. Customer service was responsive when I inquired about my order status. Overall, I’m happy with the quality, and I’d order again, but I hope the delivery timing improves.”
“"The Pastel Dreams Mixed Rose Bouquet from Toronto Blooms is a popular choice for various occasions, including weddings, anniversaries, this bouquet features a selection of pastel-colored roses, peonies, and other complementary flowers, all elegantly arranged and wrapped in clear cellophane with a ribbon or designer twine. The Pastel Dreams Mixed Rose Bouquet is a beautiful and customizable floral arrangement suitable for various occasions. It may be beneficial to contact Toronto Blooms directly to inquire about their current service standards and delivery options before placing an order.
"”
“Toronto Blooms is my go-to for flower arrangements! I recently ordered a vibrant bouquet for a special occasion, and it was easy to add to my basket and checkout. The flowers were absolutely gorgeous—fresh, colorful, and perfectly arranged. Shipping was fast, and everything arrived just as pictured on the website. The customer service was also fantastic when I had a last-minute question about delivery times—very friendly and efficient!”
“I recently ordered a bouquet from Toronto Blooms, and I’m extremely satisfied! The flowers arrived fresh, beautiful, and perfectly arranged. The entire ordering process was quick and easy, and the delivery was on time. The recipient loved the bouquet, and it truly made the occasion special. I highly recommend Toronto Blooms for anyone looking for high-quality floral arrangements and excellent service. I’ll definitely be ordering again!”
“"I ordered the Red Radiance Box Rose Set for my anniversary, and it was perfect! The roses were fresh, vibrant, and beautifully arranged in the elegant box. My partner was thrilled, and it made for a truly special moment. Highly recommend for any romantic occasion!”
“Unbelievably disappointed in the flowers I ordered for my friend’s birthday. They looked absolutely nothing like what I ordered. I have ordered flower boxes on multiple occasions and never have they looked like this. Customer service responses by email were created by a virtual bot and responded with the same generic email each time. I called the buisness to which they insisted I contact them using a different email address than what is online. They have yet to respond. Incredibly disappointed and will never be ordering from them again. Be weary”
“Would absolutely not recommend this company. For an extremely exciting birthday arrangement, it was absolutely disgusting.. cardboard base was damaged and torn on the corners. Flowers were ready to be placed into yard waste and further missing an assembly of beatiful coloured macaroons.
This was a total embarrassment let alone costly.
Poor customer satisfaction!! Save your money.”
“I ordered two 20 stem tulip bouquets. They were NOT at all as shown on the website. Very disappointing. Would NOT recommend sending flowers with Toronto
Blooms.”
