Torque King 4x4 Reviews

Name: Torque King 4x4
Address: 7727 S Leopard Ave, Billings, Montana
Rating: 4.66

4.7 Rating 6,738 Reviews

91 %

of reviewers recommend Torque King 4x4

4.7

Based on 6,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

406-384-0270

Email:

sales@torqueking.com

Location:

7727 S Leopard Ave,
Billings
Montana
59106

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Torque King 4x4 5 star review on 29th May 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The manual is great, delivery was quick and price was good.”

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Posted 5 years ago

“Job well done Thank you.”

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Posted 5 years ago

“Easy to order and fast service!”

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Posted 5 years ago

“The timeliness of the order fulfillment was not acceptable for my need of the part so was forced to cancel the order. The customer service was excellent .”

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Posted 5 years ago

“Great customer service 👍”

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Posted 5 years ago

“Good quality parts with fast shipping”

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Posted 5 years ago

“I phoned in the order for specific bolts and received the wrong bolts. I called in my concern and was advised I would be contacted and never received a call. I called back to readdress my concern and was told I would be contacted via email and did not receive anything. It’s been frustrating working with your company, staff members not able to help me over the phone and always advised someone else would get back to me. I have been wanting a refund for the last month and hopefully I will finally get a favorable response.”

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Posted 5 years ago

Hi there, I am not sure what happened but I was just notified of this today. With the increase of online orders due to the virus, some things have not been handled correctly due to us trying to fulfill orders in a timely manner. I believe one issue is you waiting on a return label, I have made an immediate change in our procedures to prevent further issues. You should now have a prepaid label in your inbox. Some of the other communication issues we are aware of and are slowly rolling out changes as best we can. Our goal is to have all communication issues ironed out by August by implementing more trained staff as well as more hardware/ software solutions that will support messaging internally.

Posted 5 years ago

“Very good experienced staff fast shipping and great parts”

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Posted 5 years ago

“Good deal!!”

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Posted 5 years ago

“Good product description fast shipping good service thank you”

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Posted 5 years ago

“great one stop service on hard to find parts.”

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Posted 5 years ago

“You shouldn’t be able to order something you don’t have in stock I was in bad need of these parts and decided out of everone to go with torque King 4x4.. 4 days later I called bc I was never sent any details on the shipping of my order... well that’s bc it wasn’t in stock and never shopped... here it is 10 days later and still nothing about shipping and no product in hand... I will never use your company again. Where is my parts or money?”

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Posted 5 years ago

Hi there, we notified you via email about delayed availability on your items. They have already shipped and you will have them in a couple days.

Posted 5 years ago

“Good price, fast service, correct tool.”

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Posted 5 years ago

“Delivered quickly. Quality product. Will buy from Torque King again.”

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Posted 5 years ago

“I have ordered several items from Torque King, and my experience has been very positive. Maria has gone the extra mile to make sure that I get the correct parts for my NAPCO 4X4 project.”

Torque King 4x4 5 star review on 9th June 2020

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Posted 5 years ago

“Easy to get ahold of by phone and part was delivered in great packaging!”

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Posted 5 years ago

“Very helpful. Very knowledgeable.”

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Posted 5 years ago

“Very quick and always right parts fast delivery”

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Posted 5 years ago

“All good easy transaction”

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Posted 5 years ago

“Delivery was fast and delivered on time. Haven’t install parts yet but look to be good quality”

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Posted 5 years ago

Torque King 4x4 is rated 4.7 based on 6,738 reviews