Torque King 4x4 Reviews

Name: Torque King 4x4
Address: 7727 S Leopard Ave, Billings, Montana
Rating: 4.66

4.7 Rating 6,670 Reviews

91 %

of reviewers recommend Torque King 4x4

4.7

Based on 6,670 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

406-384-0270

Email:

sales@torqueking.com

Location:

7727 S Leopard Ave,
Billings
Montana
59106

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Torque King 4x4 5 star review on 29th May 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been a long time customer, probably close to 20 years, back when gear man Dan would personally answer tech questions on the phone. This time my parts arrived very poorly packaged and almost falling out of the box if UPS hadn’t added lots of tape. Due to everything being just piled in a single box with some heavy parts on top of more fragile ones, some of the parts were damaged in shipping. I was told that they would replace those parts if I shipped them back which is fine, really inconvenient for me, but I understand them wanting them back. I was told that my new parts were on the counter waiting to ship out and as soon as they received my tracking number for the damaged parts, the new ones would be sent out immediately, it was right at 48 hours later according to the email I received with the new tracking info. Unprofessional and disappointing.”

Torque King 4x4 1 star review on 23rd April 2022

Helpful Report

Posted 3 years ago

The ONLY reason we waited 48 hours to ship the replacement parts was that we were not informed that the shipment was on its way. See Photo, the tracking did not update until it was being delivered. The replacement parts were shipped out the same day the damaged ones arrived. UPS has been very rough on our heavier packages lately, we vacuum seal all of our smaller pieces before shipment so that they are not bouncing around in the box. We inspected all parts that were returned and there were only 2 bearings that were actually damaged. The rest of the bearings and the Mainshaft were in perfect condition (and yes we inspected it very carefully). It's Dan the Gear Man by the way. -TW

Posted 3 years ago

“strait forward, fast service”

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Posted 3 years ago

“I was in a bind to get the items I ordered quickly and torque king made it happen. I paid for 2 day shipping and torque king had my items shipped by next business day. Best price and fastest turnaround I could find, all in all happy with my experience”

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Posted 3 years ago

“You guys are great shipping seems to be high even for small parts.”

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Posted 3 years ago

“Arrived on time and good product.”

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Posted 3 years ago

“Fast service.”

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Posted 3 years ago

“Partial refund !!!!!!!!!!! It's y'alls fault ur diagrams are wrong & telling people too order the wrong parts !!!!!!!! Yall need too take responsibility for recommending the wrong parts too people & change ur information !!!!!!!! Im an old man on disability w/a fixed income & can't afford too be just goin around throwing money away & so now I'm out $12 s&h my way plus $10 s&h ur way & u still have the parts too resell while screwing another person .... Very bad business !!!!!!!!!”

Helpful Report

Posted 3 years ago

We have gone over this with Mark already. Our diagram (exploded view) in question is accurate and it has been determined that Mark did not know what he actually had (even after looking at the photo in the exploded view) Mark ordered a part without verifying it fit his application and it was the wrong one (fits Spicer Style). The diagram did not tell him to order the wrong part, the spring he ordered isn't even shown in the exploded view for his Warn hubs. The Warn style of lockout hubs he has do not require the part he ordered. Unfortunately, we are not responsible if you order the wrong part, therefore we will not be paying the shipping (either direction) for your mistake. The money for the part was refunded in full. If you are unsure about what you are looking at, PLEASE call us, shoot us an email, or use the chat service. -TW

Posted 3 years ago

“PERFECT SUPER FAST SERVICE!!! FANTASTIC selection on hard to find parts!!! Quality parts!!”

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Posted 3 years ago

“Great fast service!”

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Posted 3 years ago

“I was very please with the part and how easy it was to found the right one on Yur web site,I will surely be ordering more parts from Torque King, very soon,thanks”

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Posted 3 years ago

“Quality parts at a great price”

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Posted 3 years ago

“FAST SERVICE. THE ENLARGED DIAGRAMS ARE VERY HELPFUL.”

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Posted 3 years ago

“Was very impressed when they arrived. A complete kit, vaccum sealed with literally more parts than I needed. Took only minutes to install fit perfectly and are working great! 👍👍👍👍👍”

Torque King 4x4 5 star review on 17th April 2022

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Posted 3 years ago

“I purchased a seal installer for my 98 Ram 4x4 Cummins. I destroyed two seals using a home built installer. The one I purchased installed it perfectly the first attempt. Without this precision made tool, my truck would still be on the stands with several more seals destroyed.”

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Posted 3 years ago

“Fast ship good parts”

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Posted 3 years ago

“Outstanding service and product. Everyone went above and beyond. Thanks so much.”

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Posted 3 years ago

“I love the fact that I can order parts that are made in the good USA.And they fit like a glove. Thank you Dan Koester”

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Posted 3 years ago

“Great place to get hard to find parts”

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Posted 3 years ago

“As advertised and quickly shipped”

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Posted 3 years ago

“Chris at Torque king was great with helping me get the right parts to set up my 98 Dodge 3500 with a CAD delete and a free wheel kit . All the parts are top Quality and made in the USA. Customer service is second to none.”

Torque King 4x4 5 star review on 14th April 2022

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Posted 3 years ago

Torque King 4x4 is rated 4.7 based on 6,670 reviews