TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“touch up color paint matched just right and arrived fast too , thanks for the quick service.”

Helpful Report

Posted 4 years ago

“The site was very informative of its product lines, easy to navigate, purchasing was a breeze.”

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Posted 4 years ago

“Finding the products I need for my vehicle as well as the correct color was very simple. I got everything I needed within 5 minutes!”

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Posted 4 years ago

“easy to order, friendly website”

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Posted 4 years ago

“Thank you so much for sending me basic colors, primers and clear coats. That's enough for my kia rio! Colors perfect matching my car. I'm appreciate for everything! James, thank you for understanding and helping me to solve my problem.”

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Posted 4 years ago

“Promotion code didn't take during checked out, I emailed and was refunded the difference within a day.”

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Posted 4 years ago

“Very easy ordering.”

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Posted 4 years ago

“TouchUpDirect is my new best friend! I was faced with a very small window of time to get my touch up paint for an appointment with my car dealership. Things were really busy and the dealership gave me an appointment at the last minute. I was hoping that my touch-up paint would arrive in time, and sent a note to customer service. They were wonderful!!! My perfect paint arrived in time and I am so grateful!”

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Posted 4 years ago

“Thanks for making my mgb look great! 👍🏼”

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Posted 4 years ago

“Customer service was excellent. My product wasn’t delivered and I was reimbursed. I do have a feeling it was the postal service who didn’t deliver it, no fault of the company’s.”

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Posted 4 years ago

“La atención al cliente es excepcional”

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Posted 4 years ago

“I needed a different color. They let me keep the old one, & are sending the new color free of charge. Awesome! Thank you!”

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Posted 4 years ago

“We had a small problem but they quickly and nicely addressed the issue. This was my 3rd purchase from them.”

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Posted 4 years ago

“Great products, excellent ordering system, clear precise instructions and above all outstanding customer support.”

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Posted 4 years ago

“Excellent, will purchase again.”

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Posted 4 years ago

“Thank you James for understanding and helping me to figure out my issues. Color is perfect!”

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Posted 4 years ago

“Great stuff, good instructions, will shop again.”

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Posted 4 years ago

“like the fact that i got CONFRIM email that my order was processed and a email saying it shipped with a tracking number.”

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Posted 4 years ago

“Quick and easy to get the match color”

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Posted 4 years ago

“The website was easy to navigate and pricing was good.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews