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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Quick and easy to get the match color
Helpful Report
The website was easy to navigate and pricing was good.
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Web site easy to utilize and plenty of information to make the best choice.
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Almost impossible to find locally and dealership doesn’t offer options.
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very good thank you
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I had a problem with my order and TouchUpDirect wasted no time in getting back to me to send out the correct paint color. They stand by their word of 100% satisfaction guaranteed.
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Great products, fast customer service response, product came in quickly
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Very easy to use the site. Shipping was very quick.
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Ordering process was easy.
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They have good support team who are very quick to get you what you need and solve your problem
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Very easy website to navigate great prices hope shipping won’t take to long.
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Customer service is great!
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Easy to navigate
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This was so easy. A lady backed into my Honda Civic, no body damage but paint missing. I never dreamed there was a retailer who could match my paint. I ordered it and was shocked how quickly it arrived. Today I followed the instructions, took my time and the finished product was AWESOME. 5 stars for everything, the best web-based order I’ve ever had. Hard to see anything.
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Very clear and easy auto paint matching site. Highly recommended.
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James in customer service is very helpful and efficient. He helped me with the color I needed. The price is right and I will be ordering paint from them!
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After I received my order that contained 2 cans, I was only able to get one coat on the bumper (sedan) with one can (which didn't make sense because the first can gave me about 2.5 coats) and the other was spraying bubbles... I reached out about my problem. and they replied with "whats the color code and how many cans do you need replaced." they got the order shipped the next day. :)
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I will definitely recommend your website to anyone in need thanks to your excellent customer service. The suggestions and resolution James shared was very helpful.
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Great place
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Ordering was easy and concise. I like that I could use PayPal. Thank you
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TouchUpDirect is rated 4.6 based on 13,871 reviews