TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web site easy to utilize and plenty of information to make the best choice.”

Helpful Report

Posted 4 years ago

“Almost impossible to find locally and dealership doesn’t offer options.”

Helpful Report

Posted 4 years ago

“very good thank you”

Helpful Report

Posted 4 years ago

“I had a problem with my order and TouchUpDirect wasted no time in getting back to me to send out the correct paint color. They stand by their word of 100% satisfaction guaranteed.”

Helpful Report

Posted 4 years ago

“Great products, fast customer service response, product came in quickly”

Helpful Report

Posted 4 years ago

“Very easy to use the site. Shipping was very quick.”

Helpful Report

Posted 4 years ago

“Ordering process was easy.”

Helpful Report

Posted 4 years ago

“They have good support team who are very quick to get you what you need and solve your problem”

Helpful Report

Posted 4 years ago

“Very easy website to navigate great prices hope shipping won’t take to long.”

Helpful Report

Posted 4 years ago

“Customer service is great!”

Helpful Report

Posted 4 years ago

“Easy to navigate”

Helpful Report

Posted 4 years ago

“This was so easy. A lady backed into my Honda Civic, no body damage but paint missing. I never dreamed there was a retailer who could match my paint. I ordered it and was shocked how quickly it arrived. Today I followed the instructions, took my time and the finished product was AWESOME. 5 stars for everything, the best web-based order I’ve ever had. Hard to see anything.”

Helpful Report

Posted 4 years ago

“Very clear and easy auto paint matching site. Highly recommended.”

Helpful Report

Posted 4 years ago

“James in customer service is very helpful and efficient. He helped me with the color I needed. The price is right and I will be ordering paint from them!”

Helpful Report

Posted 4 years ago

“After I received my order that contained 2 cans, I was only able to get one coat on the bumper (sedan) with one can (which didn't make sense because the first can gave me about 2.5 coats) and the other was spraying bubbles... I reached out about my problem. and they replied with "whats the color code and how many cans do you need replaced." they got the order shipped the next day. :)”

Helpful Report

Posted 4 years ago

“I will definitely recommend your website to anyone in need thanks to your excellent customer service. The suggestions and resolution James shared was very helpful.”

Helpful Report

Posted 4 years ago

“Great place”

Helpful Report

Posted 4 years ago

“Ordering was easy and concise. I like that I could use PayPal. Thank you”

Helpful Report

Posted 4 years ago

“My order was delivered on time. Thanks!!”

Helpful Report

Posted 4 years ago

“Very well pleased from getting my order in a very reasonable time frame. Answered all my questions and they went well and beyond for those questions I asked. Directions were very understandable. So thanks and I will recommend TouchUpDirect to everyone I know. Thanks Ralph”

Helpful Report

Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews