TouchUpDirect Reviews

4.61 Rating 13,590 Reviews
91 %
of reviewers recommend TouchUpDirect
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.40 out of 5
Returns & Refunds
Returns Process
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website




15280 El Prado Rd., ,

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TouchUpDirect 5 star review on 2nd June 2021
James F
TouchUpDirect 5 star review on 2nd June 2021
James F
TouchUpDirect 5 star review on 2nd June 2021
James F
TouchUpDirect 5 star review on 31st May 2021
Chris S
TouchUpDirect 5 star review on 30th May 2021
Larry K
TouchUpDirect 5 star review on 27th May 2021
Robert T
TouchUpDirect 5 star review on 14th January 2021
Guy G
Anonymous  // 01/01/2019
Service was excellent
So far so good
Had a question about my order and they were very quick to respond back
The tip of the color pen applicator remained hard with the paint making it a little difficult to evenly spread out the color.
I haven’t received my order as it’s been over 14 days have no way of tracking customer service was great will write a review once I receive my order
Tried touchup pen and it worked well. Now I’m trying the spray.
I think you should offer shipping tracking on all packages.
Still haven't received product so I really can't say. They have great HR and response times though
lol fffghgdh
Ordering was quick and easy at a reasonable price.
website order form was easy to follow and easy to make a order
They helped me find all the products I need for my touch up. I would have done it wrong without the assist
Website ordering was very easy to navigate and order the product I needed.
Hope the color match is better then your competition colorize. Wasted my money with them . let's hope your product is better.
Lots of good information on the web site
User friendly and seemed small business ran.
Great products but slow delivery seems like 14 days is a long time to wait.
My paint code was easy to find
My Mazda is brand new and already has a scratch on the door. I was very happy to find an exact color match and a process that seems fairly easy
TouchUpDirect is rated 4.61 based on 13,590 reviews