Login
Start Free Trial Are you a business? Click Here

TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
I was happy to find the paint that I needed along with the option to purchase the clear coat in a package. My only disappointment is the lead time to get the paint delivered. I was hoping to have it early next week but the 14 days will not get it here as quickly as I had hoped.
Helpful Report
It seemed to be easy enough, now if I get the correct product, it will be excellent.
Helpful Report
I have a hearing problem and had a rough time hearing to order taker
Helpful Report
had the color that was needed
Helpful Report
So far so good just wish I could track the shipment
Helpful Report
Paint arrived within a week Thank you very much ! Paint match is very good ! Thank you very much. Arthur
Helpful Report
It would be easier to give a review after I get the product and use it but so far so good
Helpful Report
It was a easy website to use.Now we see how long it takes to receive I paid over 18$ for fast shipping.
Helpful Report
So far so good. My final rating will come with the actual product, its quality, ease of use, etc.
Helpful Report
Simple and painless process.
Helpful Report
The ordering process was easy and quick. The proof is in the paint. Your survey request seems a bit early.
Helpful Report
Service was excellent
Helpful Report
...........
Helpful Report
So far so good
Helpful Report
Had a question about my order and they were very quick to respond back
Helpful Report
The tip of the color pen applicator remained hard with the paint making it a little difficult to evenly spread out the color.
Helpful Report
I haven’t received my order as it’s been over 14 days have no way of tracking customer service was great will write a review once I receive my order
Helpful Report
Tried touchup pen and it worked well. Now I’m trying the spray.
Helpful Report
I think you should offer shipping tracking on all packages.
Helpful Report
Still haven't received product so I really can't say. They have great HR and response times though
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews