TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,848 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,848 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 6th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to find right color but placing order took longer than necessary ( I've forgotten what the "glitch" was but I had to try several times before the order was placed )”

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Posted 1 year ago

“product easy to find. Easy checkout!”

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Posted 1 year ago

“Great contact. Now the all important turnaround time clinch the deal !”

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Posted 1 year ago

“I appreciate the quick response to my question and positive action taken from Ian.”

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Posted 1 year ago

“Website easy to use. Price good.”

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Posted 1 year ago

“Both the online shopping experience and the products are great. For those of us trying to extend the lives and appearance of older vehicles this company is indispensable.”

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Posted 1 year ago

“Keep up the good work.”

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Posted 1 year ago

“Hopefully is the identical color.”

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Posted 1 year ago

“Really easy to contact them and solve any kind of problem. 100% happy”

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Posted 1 year ago

“Easy to use website.”

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Posted 1 year ago

“my order is on the way but ordering wasn't too bad for a computer illerate”

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Posted 1 year ago

“easy to use site and to understand. awaiting it's arrival.”

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Posted 1 year ago

“Ordering process was simple and quick and most importantly, they had the correct color in several forms. This was the only place we could find that had the color in a spray and not just a scratch pen! Cannot wait to receive the product and get my spot fixed!”

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Posted 1 year ago

“Having a customer service contact such as Cornwallis is my kinda business!”

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Posted 1 year ago

“Had a bit of an issue with your site not recognizing my login info - twice. Finally got in, however.”

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Posted 2 years ago

“Nice to get paint that matches. Very convenient. Just a bit pricey though.”

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Posted 2 years ago

“Looking forward to receiving the paint soon.”

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Posted 2 years ago

“Nothing special. Nothing exceptional. Just ordered my paint.”

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Posted 2 years ago

“Customer service is there to respond quickly on order issued”

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Posted 2 years ago

“I was happy to find the paint that I needed along with the option to purchase the clear coat in a package. My only disappointment is the lead time to get the paint delivered. I was hoping to have it early next week but the 14 days will not get it here as quickly as I had hoped.”

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Posted 2 years ago

TouchUpDirect is rated 4.6 based on 13,848 reviews