TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,852 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,852 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 6th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service very good but wrong item received....,,, not your fault...we’re ordering a replacement Thanks”

Helpful Report

Posted 3 years ago

“Easy site to navigate.”

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Posted 3 years ago

“So far just starting, doing fine, quick responses, assume good service will carry on. Realize certain things you can not control eg. Shipping so we’ll just wait and see. Thanks Mike Warren”

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Posted 3 years ago

“so far so good, you have showed me no think to rate.”

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Posted 3 years ago

“product select from your site was great”

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Posted 3 years ago

“great match for my subaru crosstrek”

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Posted 3 years ago

“The paint was perfect, i used it on my car and I had a great time with the customer service when I ordered the wrong paint, the money was refunded with ease.”

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Posted 3 years ago

“There very helpful About my order.”

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Posted 3 years ago

“The ordering process was simple enough and pretty straightforward. Will be happy to review again after actually receiving and using the product.”

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Posted 3 years ago

“Customer service was very helpful. Never got the color just right after several purchases I had to return. Also was pricey and I believe I’m going to take it to a body professional. Thanks for the help anyway!”

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Posted 3 years ago

“Good product”

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Posted 3 years ago

“good service”

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Posted 3 years ago

“I was thrilled to find the equipment I need to cover some scratches on my 2009 Murano. Seems a bit pricey however.”

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Posted 3 years ago

“Great product. A+”

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Posted 3 years ago

“Comprehensive products and colors with a warranty.”

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Posted 3 years ago

“Ordering was easy and the paint matched perfectly. I wasn't happy with the clear coat. It was quick to harden.”

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(Jeep) - Posted 3 years ago

“Excellent color match to my Jeep. I did not like the clear coat.. it left a white residue as overspray that was very tacky/sticky and I had to sandpaper it down to redo. Overall happy with the black color and the spray quality. Shipping was really quick as I received within 1 day. I will be a return customer because customer service and quality were great! Thank you.”

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(Jeep) - Posted 3 years ago

“had a hard time using phone to order but on my lap top seemed like no problems at all. tried to call live telephone. no customer service. covid bs”

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Posted 3 years ago

“My order got lost in transit so I contacted they’re email for further questioning and got a response the next day to follow up with another order being sent out. Super helpful and nice customer service! Would be a returning customer forsure!”

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Posted 3 years ago

“Until I receive the product I cannot give a full review but the purchase experience on the website was excellent. I was surprised to see it has to be paid through Amazon and almost cancelled at that points so I would have appreciated that information upfront.”

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Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,852 reviews