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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
“PAINT WAS NOT AN EXACT MATCH. I EXPECTED C;OSER. SERVIVE AND DELIVERY WERE GOOD. DISIPOINTED IN THE PAINT.”
Helpful Report
“Service very good but wrong item received....,,, not your fault...we’re ordering a replacement Thanks”
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“Easy site to navigate.”
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“So far just starting, doing fine, quick responses, assume good service will carry on. Realize certain things you can not control eg. Shipping so we’ll just wait and see. Thanks Mike Warren”
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“so far so good, you have showed me no think to rate.”
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“product select from your site was great”
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“great match for my subaru crosstrek”
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“The paint was perfect, i used it on my car and I had a great time with the customer service when I ordered the wrong paint, the money was refunded with ease.”
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“There very helpful About my order.”
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“The ordering process was simple enough and pretty straightforward. Will be happy to review again after actually receiving and using the product.”
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“Customer service was very helpful. Never got the color just right after several purchases I had to return. Also was pricey and I believe I’m going to take it to a body professional. Thanks for the help anyway!”
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“Good product”
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“good service”
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“I was thrilled to find the equipment I need to cover some scratches on my 2009 Murano. Seems a bit pricey however.”
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“Great product. A+”
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“Comprehensive products and colors with a warranty.”
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“Ordering was easy and the paint matched perfectly. I wasn't happy with the clear coat. It was quick to harden.”
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(Jeep) -
“Excellent color match to my Jeep. I did not like the clear coat.. it left a white residue as overspray that was very tacky/sticky and I had to sandpaper it down to redo. Overall happy with the black color and the spray quality. Shipping was really quick as I received within 1 day. I will be a return customer because customer service and quality were great! Thank you.”
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(Jeep) -
“had a hard time using phone to order but on my lap top seemed like no problems at all. tried to call live telephone. no customer service. covid bs”
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“My order got lost in transit so I contacted they’re email for further questioning and got a response the next day to follow up with another order being sent out. Super helpful and nice customer service! Would be a returning customer forsure!”
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TouchUpDirect is rated 4.6 based on 13,871 reviews