TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,869 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was referred to you by the AutoZone store in my area, your website worked well. The color match is spot on! Carina if customer service answered all my questions and had my order in a timely manner, ty Dennis”

Helpful Report

Posted 4 years ago

“Quick and easy color match direction's with plenty of option's , for your touch up need's Check was as easy as it get's i recommend paying a little extra for shipping , IT IS HOT EVERYWARE,”

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Posted 4 years ago

“This company was the only company producing touch up paint in the original color. I noticed that the other companies did not have the range of colors that TouchUpDirect has available.”

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Posted 4 years ago

“Very easy, with clear explanations of products.”

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Posted 4 years ago

“Nice and easy”

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Posted 4 years ago

“Found exactly what I needed very quickly. Thanks Touch Up Direct!”

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Posted 4 years ago

“Great Website! Who built it for you?”

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Posted 4 years ago

“Website was easy to navigate and match my color.”

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Posted 4 years ago

“I was not able to utilize the product since we ended up trading in my son's BMW and purchasing a different car in a different color however, I can attest to the great customer service. The buying experience was excellent and the associate assisting in my return was very accommodating. I will be purchasing from this company again.”

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Posted 4 years ago

“Very easy”

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Posted 4 years ago

“User friendly. Quality product choices”

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Posted 4 years ago

“Very easy to locate the right color and clear coat to fix the minor scratch on the hood from road debris.”

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Posted 4 years ago

“Quick and easy shopping experience.”

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Posted 4 years ago

“Mikal was a great customer service representative. He was attentive, patient, and responsive. I am looking forward to receiving my Touch Up products so I cannot assess their quality as yet, but Mikal was an unusually good person to work with. Thanks!”

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Posted 4 years ago

“Great service experience”

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Posted 4 years ago

“I will see how much delay results in delivery.”

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Posted 4 years ago

“Transaction was quick and easy - hopefully the product will be just as satisfactory!”