TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy color match direction's with plenty of option's , for your touch up need's Check was as easy as it get's i recommend paying a little extra for shipping , IT IS HOT EVERYWARE,”

Helpful Report

Posted 3 years ago

“This company was the only company producing touch up paint in the original color. I noticed that the other companies did not have the range of colors that TouchUpDirect has available.”

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Posted 3 years ago

“Very easy, with clear explanations of products.”

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Posted 3 years ago

“Nice and easy”

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Posted 3 years ago

“Found exactly what I needed very quickly. Thanks Touch Up Direct!”

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Posted 3 years ago

“Great Website! Who built it for you?”

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Posted 3 years ago

“Website was easy to navigate and match my color.”

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Posted 3 years ago

“I was not able to utilize the product since we ended up trading in my son's BMW and purchasing a different car in a different color however, I can attest to the great customer service. The buying experience was excellent and the associate assisting in my return was very accommodating. I will be purchasing from this company again.”

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Posted 3 years ago

“Very easy”

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Posted 3 years ago

“User friendly. Quality product choices”

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Posted 3 years ago

“Very easy to locate the right color and clear coat to fix the minor scratch on the hood from road debris.”

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Posted 3 years ago

“Quick and easy shopping experience.”

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Posted 3 years ago

“Mikal was a great customer service representative. He was attentive, patient, and responsive. I am looking forward to receiving my Touch Up products so I cannot assess their quality as yet, but Mikal was an unusually good person to work with. Thanks!”

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Posted 3 years ago

“Great service experience”

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Posted 3 years ago

“I will see how much delay results in delivery.”

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Posted 3 years ago

“Transaction was quick and easy - hopefully the product will be just as satisfactory!”

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Posted 3 years ago

“Quick reply and satisfactory answer.”

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Posted 3 years ago

“very easy to locate the exact color and get ti ordered”

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Posted 3 years ago

“Easy to order and the match was perfect!”

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Posted 3 years ago

“I’ve never received anything but great products and service from Touch Up Direct. The colors are always spot on and there custom service is fantastic!”

Helpful Report

Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews