TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,852 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,852 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 6th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to get what you need”

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Posted 2 years ago

“Just waiting for the product to fix some 'self inflicted' scratches.”

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Posted 2 years ago

“Communication is the key to success”

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Posted 2 years ago

“Shipped 40+ yr obscure old paint color within 3 days and free shipping was a bonus.”

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Posted 2 years ago

“Good website... it made it easy to figure out what I needed to order...”

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Posted 2 years ago

“I am giving their Customer Service 5 stars however, the touch up paint didn’t work for me as advertised and a prompt refund was issued. Thank you.”

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Posted 2 years ago

“Excellent and easy web site. All options are explained clearly and communication with customer is outstanding. Thank you”

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Posted 2 years ago

“Shopping was simple and convenient.”

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Posted 2 years ago

“These folks make it so easy to get the right color for the right car. Thanks "TouchUpDirect" for all the hard work you do for your customers. Now I just hope my touch up skills are up to the task...”

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Posted 2 years ago

“Your website was very user friendly as well as checking out.”

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Posted 2 years ago

“The customer service representative was very helpful and solved my problem. He was patient and friendly.”

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Posted 2 years ago

“Yes thank you”

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Posted 2 years ago

“Easy to navigate through the website. I have a 2003 Chevy and wasn’t sure if I could still find touch up paint. Sure enough they had it! Prices are better here than if you went through a car dealer. Can’t wait to get it and be able to use it. Will definitely use Touch Up Direct again if we need paint for our other cars.”

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Posted 2 years ago

“Was pleased to find a color that hopefully will match my car's paint color. Ordering options were helpful”

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Posted 2 years ago

“I was referred to you by the AutoZone store in my area, your website worked well. The color match is spot on! Carina if customer service answered all my questions and had my order in a timely manner, ty Dennis”

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Posted 2 years ago

“Quick and easy color match direction's with plenty of option's , for your touch up need's Check was as easy as it get's i recommend paying a little extra for shipping , IT IS HOT EVERYWARE,”

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Posted 2 years ago

“This company was the only company producing touch up paint in the original color. I noticed that the other companies did not have the range of colors that TouchUpDirect has available.”

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Posted 2 years ago

“Very easy, with clear explanations of products.”

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Posted 2 years ago

“Nice and easy”

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Posted 2 years ago

“Found exactly what I needed very quickly. Thanks Touch Up Direct!”

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Posted 2 years ago

TouchUpDirect is rated 4.6 based on 13,852 reviews