TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect match!”

Helpful Report

Posted 3 years ago

“Quick shipping.Excellent product.This is my go to place for touch-up paint.My car,my wife's SUV,my motorcycle.Always a perfect match.Thanks!Brian in South Mountain,Ontario.”

Helpful Report

Posted 3 years ago

“Excellent shopping experience and so easy to find the color I needed for my make and model.”

Helpful Report

Posted 3 years ago

“Ordering was very easy. I can’t wait for the paint to arrive!”

Helpful Report

Posted 3 years ago

“Easy ordering”

Helpful Report

Posted 3 years ago

“Easy to get what you need”

Helpful Report

Posted 3 years ago

“Just waiting for the product to fix some 'self inflicted' scratches.”

Helpful Report

Posted 3 years ago

“Communication is the key to success”

Helpful Report

Posted 3 years ago

“Shipped 40+ yr obscure old paint color within 3 days and free shipping was a bonus.”

Helpful Report

Posted 3 years ago

“Good website... it made it easy to figure out what I needed to order...”

Helpful Report

Posted 3 years ago

“I am giving their Customer Service 5 stars however, the touch up paint didn’t work for me as advertised and a prompt refund was issued. Thank you.”

Helpful Report

Posted 3 years ago

“Excellent and easy web site. All options are explained clearly and communication with customer is outstanding. Thank you”

Helpful Report

Posted 3 years ago

“Shopping was simple and convenient.”

Helpful Report

Posted 3 years ago

“These folks make it so easy to get the right color for the right car. Thanks "TouchUpDirect" for all the hard work you do for your customers. Now I just hope my touch up skills are up to the task...”

Helpful Report

Posted 3 years ago

“Your website was very user friendly as well as checking out.”

Helpful Report

Posted 3 years ago

“The customer service representative was very helpful and solved my problem. He was patient and friendly.”

Helpful Report

Posted 3 years ago

“Yes thank you”

Helpful Report

Posted 3 years ago

“Easy to navigate through the website. I have a 2003 Chevy and wasn’t sure if I could still find touch up paint. Sure enough they had it! Prices are better here than if you went through a car dealer. Can’t wait to get it and be able to use it. Will definitely use Touch Up Direct again if we need paint for our other cars.”

Helpful Report

Posted 3 years ago

“Was pleased to find a color that hopefully will match my car's paint color. Ordering options were helpful”

Helpful Report

Posted 3 years ago

“I was referred to you by the AutoZone store in my area, your website worked well. The color match is spot on! Carina if customer service answered all my questions and had my order in a timely manner, ty Dennis”

Helpful Report

Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews