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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Haven't received the product yet. But the communication has been excellent
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great response
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The representative was awesome 👌 he was very helpful and patient with me he deserves a raise,I never in my life had a person that was so patient, I was at work so I had to keep putting him on hold so many times and he waited patiently on me.
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Easy peasy!
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Paint appears to be a very good match. Good application with included nozzle. If I’d have one complaint it would be lack of shipping tracking. Packages seem to get “lost” when shipped to our FL condo. Thankfully yours did not…
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Paint arrived within a week Thank you very much ! Paint match is very good ! Thank you very much. Arthur
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I liked the site it was easy to find the paint I wanted
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You made it easy and quick to find what I needed
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It would be easier to give a review after I get the product and use it but so far so good
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Fast service, will see how color match
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Very simple transaction. Informative, with questions answered promptly. Pleasure to deal with. First rate operation. Fair pricing.
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It was a easy website to use.Now we see how long it takes to receive I paid over 18$ for fast shipping.
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Happy overall with the quality of the product but every time I order they aren’t kidding about 14 days. After several orders not one has arrived less than 14 days from the time I ordered. Not sure if this is a way to push the shipment upgrade cost but despite emails over a week prior saying product has shipped the arrival time is no less than 14 days.
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Had the color I was looking for and great price.
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easy to navigate....
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Customer Service, was EXTREMELY EXCELLENT this was my first time ordering and they helped me so much that they now have a customer for life . Thank you again
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So far so good. My final rating will come with the actual product, its quality, ease of use, etc.
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Pros: Easy online shopping. Quick delivery. Packaging was very secure. Color was an exact match. Cons: I expected the Clearcoat to create a shine, but it did not.
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I received the wrong product. Will change my review if and when I have the correct item.
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Always a great experience!
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TouchUpDirect is rated 4.6 based on 13,871 reviews