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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Shopping was pretty easy on this site.
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Haven’t received the product yet
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The process was simple and easy to navigate.
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Received touchup paint. Have not used yet.
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The one place that has exactly what you need to get your car back to looking like new
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website was clear and easy to use......hopefully the touch up process is too! =)
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Customer service was very transparent and quick to respond. Best interaction with a support team I’ve had.
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I'll have more to add once I get to use the paint. But I was disappointed that my forst time order had no discount applied. Also, why is it that of all the on-line paint stores i found, you're the on;y one charging for shipping on every order? If you really want customers, new customers, and repeat customers, at least ship for free.
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Was very good.
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Your site was easy breezy bought paint from you guys before no problem.
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price and customer service were excellent, delivery took the full 14 days
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Easy to use
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Very easy process to pick color
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Heck yeah!
4 stars for shopping experience. Would like to see more detail in what is included with the platinum kit. i.e. How many wax and grease remover wipes are included and what is in the assorted sand paper pack. Easier navigation to find "how-to use" instructions and videos is needed. Easy paint color selection with OEM color codes is a plus. Will update review after using the product.
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Hi Vincent! We can't wait for you to review the product and let us know what you think. Thanks for the review 😎
Great color match and very good shipping
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Not my first time quality product right color
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We love that you came back!
Website is user friendly
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Good business
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We try! 😊
Although I had problems getting my order in a timely manner, they were very cooperative. The color match was spot on, with a metallic even. Was able to blend right in with the factory paint, no one had a clue that I used shaky-bomb
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That is great news! We would love to see how the project turned out!
The response was very prompt and informative. However, the solution did not solve my problem. I purchased touch up paint, which matched perfect, for a few small chips on my car. I of course did not use it all, only a few spots. Now I need to touch up a few more spots on the hood, but the tip on the paint and sealer are all dried up and cannot be used. I know it has been a while since I ordered, but do you have to order every time you need to touch up a spot??? That gets very expensive! I was happy with the speed of delivery and the paint match, but not when I needed to use it a second time.
Helpful Report
Hi Beckie I am sorry to hear about the dried tip, if you send a request to our team we will send a complimentary tip. Just be sure to include your order details so we can get it sent out as soon as possible.
TouchUpDirect is rated 4.6 based on 13,871 reviews