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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
I originally ordered the wrong color for my "Denim Edition" VW (there is a VW Denim color that is not used on this model). Sam at TUD was very helpful and offered to replace my basecoat after we found the correct color code. Unfortunately there was a shipping mixup and the replacement was not the correct item. Everyone I spoke with at TUD, on line, email, and by phone were knowledgeable and helpful, and knew what was going on. Eventually we got the correct color! Thanks to everyone at TUD. This started out as my mistake. I appreciate everyone's attitude and willingness to "make it right".
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Hi Chuck, We are so glad to have been able to help you out! You are more than welcome 😌
Then people were nice and easy to deal with via email.. I have a 70th anniversary Vespa and although they tried x2 they could not match the color. Vespa apparently does not share their paint formulas. Sounds like a Italian thing, doesn't it. They are sending a refund. I would use them again.
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We are sorry the color couldn't work out but we look forward to any more of your paint needs!
Very responsive, helpful, nothing was a problem.
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Easy simple good Thanks
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That's what we aim for, thanks Dieter!
I found what I needed
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Don't know haven't recieved it yet
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Always willing to answer questions.
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I will let you know after I use your product will be more than glad to take the survey
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Thanks , I was offered a code for 20% off but when I was checking out there was no where to input !! Alll and all I look forward to getting my paint and hope it’s the correct color
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Easy and affordable access to factory match colors
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I have not received my order yet but the process so far has been excellent.
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I didn’t get the product yet but knowing the company and how Ordering was easy I’m sure it will be a good product
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Site was easy to manoeuvre.
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I am sure the product will be fine, but it was 18 days after I ordered it that I received it. I was counting on doing the touch up this past weekend when it was 55* to 60*, but by the time I received it it was 36* and raining so I will have to wait until the spring. I will say that customer service was helpful and said they would send me another one when the first one didn't arrive although the tracking data said it had. The original finally arrived a few days later but it was too late to use it by then.
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Web site was easy to navigate, but I don't yet have the product to write a complete review.
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Nice website easy to negotiate
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Ordering website was easy to use. Clear, easy to follow instructions. I could have use a little more paint in each tube. I could only do 2 coats of each instead of the suggested 3 costs.
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(Jeep) -
Very easy web site to select a very broad selection of products. I would like to see additional information on best way to use the respective products to help educate the customer to make the best choice and get best results.
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it would be nice if there were a quick ship option
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Quick and easy to navigate and find what you need.
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TouchUpDirect is rated 4.6 based on 13,871 reviews