TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,870 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed! Perfect match!”

Helpful Report

(Jeep) - Posted 5 years ago

“I have a 2010 Volkswagen CC and this is my second time ordering Mocha Brown color and Touch up Direct has made a believer out of me. Color match is perfect. I will be ordering for my wife's car. If yiu have any scrapes or scratches get a bottle or can of this product.You won't be disappointed.”

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Posted 5 years ago

Hello Maxwell, Thank you for taking the time to provide feedback! I'd also like to thank you for your continued support and repeat business - we truly appreciate it. We look forward to working with you again! Please never hesitate to reach out if you need anything. - Lonnie T.

Posted 5 years ago

“Easy ordering.”

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Posted 5 years ago

“Outstanding service. Mine got lost in transit. TouchUp direct either got it or sent me a new one right away.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“The representative was extremely helpful in diagnosing my problem and helping me find a solution! Thank you for your great customer support!”

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Posted 5 years ago

“Sent me the the correct color quickly.”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“Nice site. Easy”

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Posted 5 years ago

“Very easy to use self explanatory web site and they ship world wide!! Haven’t received product yet but the ordering process was great from a technophobes point of view”

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Posted 5 years ago

“So far so good - excellent communication”

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Posted 5 years ago

“Very easy to find the color I was looking for.”

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Posted 5 years ago

“Thank you for having just what I needed”

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Posted 5 years ago

“Found exactly what I needed”

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Posted 5 years ago

“Good internet transaction”

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Posted 5 years ago

“Had what I needed, and their website is very user friendly.”

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Posted 5 years ago

“easy to find what I needed.”

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Posted 5 years ago

“Amzin service. My order was updated with in seconds.”

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Posted 5 years ago

“They have frequent “specials”. Waiting on my first order. Will see if it’s a match for the factory paint. If it is, then it’s a good deal.”

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Posted 5 years ago

“The truck is only a month old so I was surprised the find the right color. Order went through quickly and I will see how long it takes to receive it”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,870 reviews