TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,870 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, awesome customer service”

Helpful Report

Posted 5 years ago

“I inadvertently ordered the wrong color of paint which Touchup fixed quickly. Great product, great support.”

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Posted 5 years ago

“The sight was easy to navigate.”

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Posted 5 years ago

“Easy to order and had just what I needed. Can’t wait for it to arrive!”

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Posted 5 years ago

“Always professional and deliver on a timely manner , responsive and Great customer service , product is as consistent as promised”

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Posted 5 years ago

“Shopping was easy!”

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Posted 5 years ago

“Fastastic product and easy to use. Fast delivery on order.”

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(Jeep) - Posted 5 years ago

“Same day shipping!”

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Posted 5 years ago

“Easy to navigate. Very user friendly”

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Posted 5 years ago

“I searched for what color I needed. It came up instantly. It also said that based on the color I chose, I needed to apply clear coat as well. I would not have known that! Very satisfied so far!”

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Posted 5 years ago

“Whole ordering experience was easy. I'll let you know how the color matches when I receive my order.”

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Posted 5 years ago

“Timely response”

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Posted 5 years ago

“Incredible customer service. Priority mail package arrived at my local post office in Torrance, CA when promised but then somehow got rerouted to Amarillo Texas. When I emailed the company, they immediately resent my items via Fedex and refunded my shipping charge. I received the package the next day. I just got a text from USPS that the priority mail package routed back to Torrance from Amarillo and out for delivery 9 days latter.”

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Posted 5 years ago

“Easy to find what I needed to match the car/”

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Posted 5 years ago

“I haven't used it yet but I know it will work.”

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Posted 5 years ago

“Exact color match!”

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(Jeep) - Posted 5 years ago

“Was nervous when I first applied, after a few hours drying time, PERFECTION! 🏆”

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(Jeep) - Posted 5 years ago

“I was able to find the products that I needed with no problem.”

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Posted 5 years ago

“They were very fast on responding to my request, and the customer service was outstanding! Great product and great service, would use again and recommend to anyone.”

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Posted 5 years ago

“Excellent speedy service first time buyer”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,870 reviews