TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy and quick”

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Posted 4 years ago

“Haven’t used the product yet but the website is great 👍”

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Posted 4 years ago

“Concise, easy way to find an exact color match for your particular vehicle.”

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Posted 4 years ago

“𝕎𝕒𝕤 𝕧𝕖𝕣𝕪 𝕖𝕒𝕤𝕪 𝕥𝕠 𝕗𝕚𝕟𝕕 𝕥𝕙𝕖 𝕡𝕣𝕠𝕕𝕦𝕔𝕥 𝕣𝕚𝕘𝕙𝕥 𝕗𝕠𝕣 𝕞𝕖. ℝ𝕖𝕒𝕝𝕛𝕪 𝕖𝕟𝕛𝕠𝕪𝕖𝕕 𝕞𝕪 𝕥𝕚𝕞𝕖 𝕤𝕡𝕖𝕟𝕥, 𝕠𝕟 𝕥𝕙𝕖 𝕨𝕖𝕓𝕤𝕚𝕥𝕖.”

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Posted 4 years ago

“Mary in customer service gave me a quick answer about the status of my order. I did not get an automatic tracking number so I had to ask for assistance. Thanks again Mary!”

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Posted 4 years ago

“Very quick response and great website, easy to use.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Easy to find the make and model of of the car based on the paint code I had.”

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Posted 4 years ago

“Just ordered touch-up paint, so I have not used product yet. Hopefully, it will be an exact match and easy to use.”

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Posted 4 years ago

“Great company to work with, went out of their way to get me the right product. Would definitely recommend to anyone needing touch up paint. Excellent Customer Service!!!”

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Posted 4 years ago

“So easy to order the exact color I needed. I ordered from these guys years ago for another car we had and the paint was a perfect match! Great company. They will be my "go to" for any future orders of this kind.”

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Posted 4 years ago

“I used TOUCHUP DIRECT for the first time and was unsure of what I needed so I made a mistake in ordering the correct paint. My mistake but James, who I contacted with said company, immediately came to rescue. He asked me again what paint I needed and had me revue the paints and paint codes and then sent me the corrected paint. No charge, no problem! Again, I admitted my mistake but James simply asked, how can I help you and what do you need. How refreshing!”

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Posted 4 years ago

“I really wasn’t sure what to get . Your descriptions made it easier to choose the right product.”

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Posted 4 years ago

“Very professional”

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Posted 4 years ago

“The website as clear and concise, easy to follow and understand. And my check-out experience was seamless and effortless. Well done and thank you for making a positive first impression before receiving my product.”

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Posted 4 years ago

“Got the color needed ordered nice website”

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Posted 4 years ago

“Had an issue with the base coat I got clogging nozzles. (Alot of flake color) I expressed my issues and they immediately threw 3 nozzles in the mail and sent them to me...ordering again and will recommend them over and over again..."color was a perfect match as well"”