TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,870 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find the correct color for my BMW Z4. I hope the touch up goes as well.”

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Posted 5 years ago

“Great order site.”

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Posted 5 years ago

“Ordering online was esy and fast. Thank you.”

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Posted 5 years ago

“Great Customer Care!”

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Posted 5 years ago

“Yours was the first organic Google search result to come up so I clicked TouchUpDirect.com first. I also tried to shop around. One competitor's site did not even show my Year/Make/Model! (2019 Lincoln Nautilus). Another offered years for which my model was not made. Other sites were not as well organized, or they failed to show sufficient information. One showed my car but listed the wrong paint names! With TouchUpDirect I feel confident that I will receive an exact color match for my car, and the follow up sealing pen. I realize that $42 seems like a lot of money for two paint pens, but what would it cost me to take the car to a shop? I probably wouldn't even go, then my car might rust. This option gives me a simple way to repair the scratches on my own time for less money and effort. Thank you.”

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Posted 5 years ago

“I made a mistake on my order, but TouchUpDirect assisted me in correcting the error at not additional cost to me. I was very grateful for the help!”

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Posted 5 years ago

“just received my paint kit,thanks for fast service good doing business with you”

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Posted 5 years ago

“Ordering was easy!”

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Posted 5 years ago

“Great selection”

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Posted 5 years ago

“Just very easy to find what one is looking for.”

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Posted 5 years ago

“Shopping experience was easy and I was able to pay through my amazon account, which made the experience even easier.”

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Posted 5 years ago

“Very easy and convenient”

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Posted 5 years ago

“Easy to use website.”

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Posted 5 years ago

“Questions were answered accurately and timely. Communication was on time and direct/”

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Posted 5 years ago

“At this point I can say that the ordering process was smooth and easy. Will have to follow when I receive the product.”

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Posted 5 years ago

“Quick, to the point and very helpful.”

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Posted 5 years ago

“Easy to use.”

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Posted 5 years ago

“I am a first time customer to this company. I bought a touch-up kit with the clear coat. I was skeptical about a color match but the pieces I had planned on painting were new replacement parts from Jeep and there was no other option when they came in a black prep coat. I was going with silver metallic. After prepping them and priming them with a good quality primer I applied the TouchUp paint. It laid down nicely and did not run at all. Once I put on the clear, the metallic came alive. Overall, I am very pleased with the quality of paint and how remarkable they were able to match the factory color. People have commented that it looks like a professional body shop did the respray. For around 50.00 in paint and clear, the pieces match exactly with the rest of the paint on the Jeep and I estimate I saved hundreds of dollars from having a body shop shoot the pieces. I will be a return customer in the future as there are always little projects on cars that could benefit from what this company has to offer. Thank you TouchUp for being reasonably priced, accurate on your color match, and quick on shipping.”

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Posted 5 years ago

“Very good....was easy to order and coupons made it very affordable as well. Would order again.”

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Posted 5 years ago

“Very efficient.”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,870 reviews