Login
Start Free Trial Are you a business? Click Here

TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Had what I , needed. Have not used it yet waiting on arrival
Helpful Report
Good service easy to match color
Helpful Report
easy website, ordering experience
Helpful Report
Great job,Thanks, M.C.
Helpful Report
They worked with me and got the color right
Helpful Report
It was easy to find what I was looking for
Helpful Report
So far so good! Not hard to find the paint you need. Thanks!
Helpful Report
Good explanation of several options
Helpful Report
For the most part I was pleased w/Touch up Direct. The color match was good. The directions were thorough and understandable. The only problem I had was a gummy, tacky problem w/the second application I did in one spot. I didn't understand what the issue was but removed the first application and reapplied. That time it worked well. Good, easy product to use!
Helpful Report
Getting order in your product was fine don't worry about not getting a five-star I never give anybody a five-star cuz everybody can improve somewhere
Helpful Report
very easy to locate the item I was looking for
Helpful Report
Was easy to order
Helpful Report
Easy to match color
Helpful Report
Easy to navigate website.
Helpful Report
The process was fairly easy the hardest part was figuring out what color to choose. The sticker on the vehicle had the color # with a slash and another set of numbers. I took a chance and used the first set of letters to choose the color. Other than that the ordering was easy.
Helpful Report
The sudden warning about needing clear coat needs to be placed somewhere else besides the point of sale. It seems like a potential BS up-sell. Otherwise, itโ€™s all good. Thank you, looking forward to taking a few OCD issues off my plate ๐Ÿ‘
Helpful Report
waiting to receive product. ordering process was good.
Helpful Report
Thought the price was a bit high.
Helpful Report
awaiting arrival of product
Helpful Report
sounds good. haven't gotten the paint yet.
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews