TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,864 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,864 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could use a little bit better instructions”

Helpful Report

Posted 5 years ago

“Paint in spray can was excellent. However had difficulties controlling overspray and smooth application with the spray can clear coat. Paint was a deep matilic red and spot on, high quality and good delivery. Would purchase again. Will look else where for the clear coat or maybe I just got a unlucky can this last time.”

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Posted 5 years ago

“Paint was a nice match. I live about 20 miles away from the shop and my order took 3 days to leave the shop and then another 3 days to be passed around FexEx. The shipping experience was a hassle.”

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Posted 5 years ago

“It took a long time to receive the product, something like 8 or 9 days, but it finally arrived and worked well. One end of the tube has a small brush, open the other end and it looks like a felt marker. Both work well, depending on how large your chip(s) is(are). Good color match, expensive but would purchase again, but if you want to purchase a stick for your car should allow 2 weeks for your order to arrive.”

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Posted 5 years ago

“Got the light blue but doesn’t seem to be turning light blue just kind of a light gray but very good paint”

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Posted 5 years ago

“got me the correct color for my 1980 Olds, 2 _tone”

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Posted 5 years ago

“quick and fast service.... but no directions of what to use first second etc”

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Posted 5 years ago

“Slight issue with delivery”

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Posted 5 years ago

“Paint was slightly off in shade in that it was lighter than the factory paint. However it’s better than nothing as Harley doesn’t make the paint I needed anymore. My bike has a matte finish and they clear coat did a very good job at replicating that”

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Posted 5 years ago

“havent tried the paint yet. Ordering was easy and the paint arrived but nearly a week later than I expected when the track info was simply ("shipped") Normally tracking allows tracking of where the package is. AFTER it is "shipped" otherwise experience was OK, assuming that the paint matches the car.”

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Posted 5 years ago

“The paint pen won't drop or work as easily as as I expect it. Only the clear coat works just fine”

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Posted 5 years ago

“I thought it was a little strange to have to send a picture. All it was is the correct order minus the sprayer. My comments on not receiving any type paperwork, such as packing slip, went unacknowledged. Quite good overall though. Just observations I'm not complaining.”

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Posted 5 years ago

“Paint sticks work great for small rock chips!”

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Posted 5 years ago

“It’s good I have no problem with , maybe it might be a little pricey but if you need it and can’t find else why’re you gotta go with what you neef”

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Posted 5 years ago

“Came out to fast”

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Posted 5 years ago

“Fast, and easy to use, covered in one coat”

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Posted 5 years ago

“Paints match up pretty well. I still need to do some sanding an clear coat in order to test results. However, they offer good coverage an are easy to apply using the given methods of ordering.”

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Posted 5 years ago

“I had 2 tiny chips on my 2019 challenger gomango is the color. The paint was a perfect match. Wish the brush was better quality. I had to buy a tiny brush in order to use the paint. Having said that you cannot tell unless you know where the chips were.”

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Posted 5 years ago

“The quality of the stuff was fine, the prices was a little high, but worked fine. It would have been nice to have the option to add additional cans of paint for a discounted price. Support response was quick.”

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Posted 5 years ago

“Easy to use and good color match”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,864 reviews