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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
The brush in the paint was unusable, improvised with tip end. Otherwise good product. Helpful hints included.
Helpful Report
I ordered wrong color, but I used a little of the primer and a small amount of the silver. Question: 1 have a 2004 R1150GS the color is charcoal. The paint code sticker under the seat is missing, and the only thing I can find is I think 2004 was the only year that they used this color. Do you carry this Charcoal?
Helpful Report
Hello, Thank you for providing feedback! Please reach out to our support team by emailing Help@touchupdirect.com - they'll be able to provide expert advice on the color issue. If you can include photos showing the color difference that would be very helpful. We're here to help. Thank you,
Applicator is a bit hard to control flow of paint.
Helpful Report
I purchased two complete sets of touch-up paint--one for each of my vehicles. The color match is perfect--as if it came from the factory. Also to have both the touch-up paint and the clearcoat is a lifesaver. My past experience has been to touch up rock chips and scratches without applying clearcoat as it was not available for the OEM touch-up paint. Excellent product!
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Took longer to receive than expected but the product is excellent and works as it should.
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Color match was good to very good. Delivery of product was a bit slower than anticipated.
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The product worked OK
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The color match was great. Wish there had been more info on temperature range. I live in Las Vegas Nv. I obviously should not have tried to do the work in the middle of summer. My vehicle was in the garage for over 24 hours before starting work. In the shade the whole time. The paint dried almost on contact couldn't get it to smooth out. Was not happy with the outcome.
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good product.
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After a little bump isn't the process, customer service came through and smoothed out the road. I've only used the primer thus far but it is a high quality paint.
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Good color match. Only negative is that the paint did not bond very well with the surface; need to reapply after putting down better basecoat (primer).
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I am very pleased with your products and will continue to order. However I needed only one spray can of paint. I was only offered one method of shipping, and it cost over $10.00. Additionally, it took 10 days to be delivered ! This is wrong! David W. Btown Daveb5265@gmail.com
Helpful Report
As shown received on time
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Got product but was a week or so delay with no communication
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My paint did not match, Please call me at 253 222 3871 Sincerely Royal Howard
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I do not do reviews. How do you do a review on paint??
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from the day that I ordered spray paint, it took 1 and a half weeks to receive paint.
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Works as expected. Can't ask for more.
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Color was not so close. Too blue. At least it looks better than primer, or bare metal.
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Finished product looks just like it was ''touched up''---can't be helped I suppose.
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TouchUpDirect is rated 4.6 based on 13,871 reviews