TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,864 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,864 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The brush in the paint was unusable, improvised with tip end. Otherwise good product. Helpful hints included.”

Helpful Report

Posted 5 years ago

“I ordered wrong color, but I used a little of the primer and a small amount of the silver. Question: 1 have a 2004 R1150GS the color is charcoal. The paint code sticker under the seat is missing, and the only thing I can find is I think 2004 was the only year that they used this color. Do you carry this Charcoal?”

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Posted 5 years ago

Hello, Thank you for providing feedback! Please reach out to our support team by emailing Help@touchupdirect.com - they'll be able to provide expert advice on the color issue. If you can include photos showing the color difference that would be very helpful. We're here to help. Thank you,

Posted 5 years ago

“Applicator is a bit hard to control flow of paint.”

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Posted 5 years ago

“I purchased two complete sets of touch-up paint--one for each of my vehicles. The color match is perfect--as if it came from the factory. Also to have both the touch-up paint and the clearcoat is a lifesaver. My past experience has been to touch up rock chips and scratches without applying clearcoat as it was not available for the OEM touch-up paint. Excellent product!”

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Posted 5 years ago

“Took longer to receive than expected but the product is excellent and works as it should.”

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Posted 5 years ago

“Color match was good to very good. Delivery of product was a bit slower than anticipated.”

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Posted 5 years ago

“The product worked OK”

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Posted 5 years ago

“The color match was great. Wish there had been more info on temperature range. I live in Las Vegas Nv. I obviously should not have tried to do the work in the middle of summer. My vehicle was in the garage for over 24 hours before starting work. In the shade the whole time. The paint dried almost on contact couldn't get it to smooth out. Was not happy with the outcome.”

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Posted 5 years ago

“good product.”

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Posted 5 years ago

“After a little bump isn't the process, customer service came through and smoothed out the road. I've only used the primer thus far but it is a high quality paint.”

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Posted 5 years ago

“Good color match. Only negative is that the paint did not bond very well with the surface; need to reapply after putting down better basecoat (primer).”

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Posted 5 years ago

“I am very pleased with your products and will continue to order. However I needed only one spray can of paint. I was only offered one method of shipping, and it cost over $10.00. Additionally, it took 10 days to be delivered ! This is wrong! David W. Btown Daveb5265@gmail.com”

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Posted 5 years ago

“As shown received on time”

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Posted 5 years ago

“Got product but was a week or so delay with no communication”

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Posted 5 years ago

“My paint did not match, Please call me at 253 222 3871 Sincerely Royal Howard”

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Posted 5 years ago

“I do not do reviews. How do you do a review on paint??”

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Posted 5 years ago

“from the day that I ordered spray paint, it took 1 and a half weeks to receive paint.”

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Posted 5 years ago

“Works as expected. Can't ask for more.”

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Posted 5 years ago

“Color was not so close. Too blue. At least it looks better than primer, or bare metal.”

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Posted 5 years ago

“Finished product looks just like it was ''touched up''---can't be helped I suppose.”

Helpful Report

Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,864 reviews