TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Courteous and very helpful, understood situation and corrected issue, very satisfied with there service and product. Will be using them again in future”

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Posted 4 years ago

“Service rep was super helpful!”

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Posted 4 years ago

“Very easy to order”

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Posted 4 years ago

“Great customer service from Mary Jean !)”

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Posted 4 years ago

“Very easy to navigate your website!!”

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Posted 4 years ago

“Excellent customer service. Second order! Thanks!”

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Posted 4 years ago

“Color matched exactly and arrived fast at a reasonable price! Will definitely order again from TouchUp Direct!”

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(Jeep) - Posted 4 years ago

“My first time! And I will be back!!!!!”

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Posted 4 years ago

“Site navigation was easy, product descriptions were concise. I quickly found the items I needed.”

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Posted 4 years ago

“My last order came within 5 days but it was not a matching color. Car was supposed to be mineral blue but didn’t match. I’m now trying the 1972 MGB Teal blue. Hope it is a better match. Not your issue but more a problem with the color on the title.”

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Posted 4 years ago

“Touch up direct sends quality paint and a great price and shipping is fast. If there is a shipping issue they will work with you quick to resolve the issue.”

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Posted 4 years ago

“The online ordering is very easy to use. The oppositions are well explained.”

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Posted 4 years ago

“Great product, good coverage. My second tube seemed to be really runny and was used up quickly. I wrote to them and they responded quickly to offer a replacement. I guess not too may cognacs paint is being used😂”

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Posted 4 years ago

“great service”

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Posted 4 years ago

“Product was shipped fast.”

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Posted 4 years ago

“good experience”

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Posted 4 years ago

“Was easy to find what color was needed and description of product was super easy to understand as I have never done anything like this before.”

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Posted 4 years ago

“Easy purchase and checkout”

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Posted 4 years ago

“Good description of the available kits and color. Easy to order and Amazon pay worked well.”

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Posted 4 years ago

“worked great”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews