TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy to order from”

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Posted 4 years ago

“It's quick and reliable”

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Posted 4 years ago

“Easy to maneuver around the site to find what I was look for”

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Posted 4 years ago

“I had a very old Jeep from 1997 and the paint was perfectly color matched and went on well. Would recommend”

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(Jeep) - Posted 4 years ago

“Ordering was easy. Had car type, year and color on file. Looking forward to seeing results.”

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Posted 4 years ago

“The ordering was easy. Let’s wait to see the product match!!!”

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Posted 4 years ago

“Easy to navigate website, easy to find and match color needed and great check out options.”

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Posted 4 years ago

“I ordered a paint kit not realizing TouchUpDirectwas not a Canadian business. I cancelled the order within an hour. The cancellation was handled in a professional manner. Excellent public relations...”

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Posted 4 years ago

“Excellent! Just what I needed to effect the repair.”

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(Jeep) - Posted 4 years ago

“Mary was polite, professional and responsive. Unfortunately my product still hasn’t arrived so I can’t comment on that”

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Posted 4 years ago

“Great technical service.”

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Posted 4 years ago

“Great coverage. Fast and helpful customer service.”

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Posted 4 years ago

“My last order was an exact match on my truck, Easy to use web site with all the info you need.”

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Posted 4 years ago

“Have wait until I get my order and use it on my new 2020 FORD Titanium Escape Hybrid. Desert Gold.”

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Posted 4 years ago

“Great customer service! I ordered the wrong color, and they offered to send me the correct color for no extra cost. I received my products promptly and I am a very satisfied customer!!”

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Posted 4 years ago

“Looked all over the internet for the paint product I needed and finally found it on TouchUpDirect. Good prices and the item is currently on the way the day after I ordered it.”

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Posted 4 years ago

“Mary Jean was courteous, knowledgeable and very helpful. Got the product as advertised and very satisfied with it.”

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Posted 4 years ago

“Thank you for having everything.”

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Posted 4 years ago

“Sam with customer service was great!”

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Posted 4 years ago

“Web site was easy to order and reasonable prices.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews