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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
“Everything was as advertised. Great product”
Helpful Report
“Customer Service was excellant”
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“Worked well.”
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“Nice website. Helpful for determining what is needed for touch ups. Quickly processed. Haven't received yet, but can't wait to try it out.”
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“Very satisfied”
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“If you follow the directions, and take your time this product works very well.”
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“Way too thin so when it comes out, you get bad runs. Color is NOT a match but looks better than the chip or this would be the lowest rating.”
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“Paint matched perfectly. Fast service and great products.”
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“The color looked off when applied but when dry was fine. The brush didn't work as well as other touch up products (couldn't get the amount right) but the other tip worked better.”
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“Easy to use. Looks good. Will use again”
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“Awesome product!”
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“The point of the pen is not sufficientl enough for small applications.”
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“Easy to use, matched perfectly”
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“When I received the bottle half of it was spilled into the envelope. It was stuck to my receipt that was enclosed. I am going to have enough to do my touch ups but the lids need to be more secure when shipping .”
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“Shipment cam early. Product of good quality.”
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“Very good product at a good price. Color-match seems to be perfect!”
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“Perfect color match and quick delivery through Amazon.”
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“Used to hide a small scratch. It worked perfectly.”
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“We had to put three coats on our small chip when we first received the touch up. (One of the two pens broke after the first use because the tip quit functioning.) A few weeks later we discovered another small chip and when we tried to use the second pen, it was so watery (after much shaking) it wouldn’t even stick to the chip. It was pretty much worthless and we would never buy this product again.”
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“Excellent product and service. Recommended for touch up paint.”
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TouchUpDirect is rated 4.6 based on 13,871 reviews