TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so far so good. I hav en't put the paint to the test yet but everything arrived and was complete”

Helpful Report

Posted 5 years ago

“At first I was upset because part of my order was missing. I messaged them and within 24 hours they responded, sent the missing items and refunded the shipping costs to me. I am very pleased with this company.”

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Posted 5 years ago

“Your company is very responsive to requests for information and guidance...I hope your product will exceed my expectations”

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Posted 5 years ago

“Easy to order the complete kit you need. Thanks”

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Posted 5 years ago

“Awesome!!!”

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Posted 5 years ago

“Website was easy to use”

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Posted 5 years ago

“Perfect color match. Received quickly (even with SARS-CoV-2 shut down). Good price, and easy ordering. Finally a place where you get what your expecting. 5 stars and a recommendation from me.”

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Posted 5 years ago

“James went above and beyond to help me”

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Posted 5 years ago

“Nice web page. Easy to use!”

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Posted 5 years ago

“Website makes it easy to choose the correct paint for your vehicle. The 2 step process using color and then clear coat give a professional look.”

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Posted 5 years ago

“Spot On! These guys are AWSOME!”

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Posted 5 years ago

“Great product and people.”

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Posted 5 years ago

“The paint from Touch Up Direct was an exact match for my 2008 Ford Focus, and it looks much better with the scratches covered.”

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Posted 5 years ago

“I believed the name of the staff member's name is Gene. He helped me receive the 15% discount. Thank-you!”

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Posted 5 years ago

“Finding the color I needed was incredibly easy.I appreciate the additional information regarding primer and topcoat.”

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Posted 5 years ago

“Great customer service from Mary, Thank You.”

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Posted 5 years ago

“I'm going to say VERY GOOD for now, as it looks like an exact match-although I have not used it yet.”

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(Jeep) - Posted 5 years ago

“Very easy to find the correct color for my car”

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Posted 5 years ago

“Delivered as offered.”

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Posted 5 years ago

“It's so easy to find what you need. Just a few pieces of info and you've found your car color, primer, clear coat, and any other necessary supplies. The prices are reasonable as well. I'm a very happy returning customer!”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews