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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
easy to order, waiting for product to see if I'm as pleased
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Just what I needed! Quick ship
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(Jeep) -
When product is received and applied then we can review. So far good communication.
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Honda Black Forest Pearl was difficult to find, so happy you can help me. Thanks
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I placed the order on 5/7. After that I received no update on status or a way to track the order. One of the team members at TouchUp emailed me after I opened an inquiry via the company web page. They were very responsive and offered to refund shipping charges. I thought that was generous. I'll definitely do business with TouchUp Direct again. Thanks,
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I had a faulty spray can nozzle. Caused splattering, then, kept clogging up with my project incomplete. Customer service sent me a new can. Thank you touch up direct. Great customer service.
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Like what I see so far.
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My paint color was a challenge to locate thru the normal auto parts outlets but touch up direct got right on it and price was good.
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Found what I was looking for easily and for a good price.
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Still waiting for product.
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This is the third time I have ordered from you, unlike others you don’t go through the whole purchase until at the end you are required to buy the clearcoat or you cannot purchase the paint.
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Easy. Fast and quality products.
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Very good overall but my Quantum Gray paint color for my 2019 Audi S5 did not come up and it wasn't easy to figure out how to locate it.
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Had tht color I was looking for. Haven't received order yet, but I am sure it will match factory color
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So far, good communication
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site was easy to use and find what you need
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After they got the right colored product, it was ok. No problems afterwards.
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it was easy to do on line but not convinced it is the right colour for the car till i get it. Trying to hold a laptop next to the car to compare colours not easy. Hope to give another review later on with the turn out.
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all my questions were answered
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The last time I paid extra for faster delivery, and got product in the same amount of time as standard delivery. I think you need to change your carrier.
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TouchUpDirect is rated 4.6 based on 13,871 reviews