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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Order process was simple. Shipping was prompt. Product matched perfectly and went on easily. Results are outstanding!
Helpful Report
Very simple and easy. Had exactly what I was looking for!
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So far the communications are great. The final results will be when the product arrives, condition and quality, assuming I did not make a mistake :).
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Thank you for allowing me to send you pictures of my bike to see if you could help match my bike color.. Although you weren't able to match it, I do appreciate the effort.. Thanks anyway for atleast trying. I greatly appreciate it.
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Thanks to staff who fielded a call about applying a purchase discount code that had been dropped as I checked out for payment of an early October order.
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I purchases paint product online with ease. Their technology show you the precise color you need with no fuss.
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very informative and easy to use website
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They had the color I needed in a small amount, so I didn't have to sit on a gallon of a paint I only needed a spoonful of. Thumbs up..!
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Delivery of items very quick, took only 2 days. Very happy thank you
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Actually didn't use it, as the dent made by a beebee gun was quite deep. I contacted you and your response was immediate with instructions how to return the supplies. No hassle return. Thank you.
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The lady was super niceπŸ˜€πŸ‘πŸ‘
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Aby has very quick to respond and has been very nice, helpful, and informative in trying to resolve my issue. Thank you.
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I had a problem with paint 'cracking' after clear coat. I was told it was because I waited too long between coats. I thought that would be better, but the times they specify are not just minimum times between coats, but also maximum. Bummer! When I brought this to their attention, I was offered replacement paint to compensate. I wasn't expecting that! They care enough about the satisfaction of their customers to compensate me some paint, and I took them up on their generosity. It's so good to see a company stand behind not only their product, but customer satisfaction. Very pleased with TouchUpDirect!
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They had the product I was looking for but I have not ordered yet so I am commenting on the customer service that I received I will comment on the paint when I buy
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Even though a problem happened with shipping it still showed up on time. I haven't used the paint yet but I will revisit if it is less than superb!
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Super easy method to order the right paint for your vehicle!
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Easy to order Somewhat expensive though
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Great service and fast shipping
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Customer service is top notch, I had a small issue and they took care of it right away! The price was not bad at all either and the product seems to be very good OEM standard too.
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Great, fast service. Have yet to apply my product, but I have high hopes for it.
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews