TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first ever touch up and it matched!”

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(Jeep) - Posted 4 years ago

“Perfect match very satisfied”

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Posted 4 years ago

“Customer service rep was attentive to my concern, I am happy to be getting the brush paint replacement for the pens at no addional cost.”

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Posted 4 years ago

“everything was fast and correct”

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Posted 4 years ago

“great paint match and easy and quick service. Keep up the great work guys!”

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Posted 4 years ago

“I have used TUD many times. Always efficient, quick, and accurate.”

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Posted 4 years ago

“nice explanation of what I would need”

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Posted 4 years ago

“very easy to navigate websit”

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Posted 4 years ago

“Great order and site”

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Posted 4 years ago

“The ordering process was quick and easy. The prices were reasonable. I picked TouchUpDirect because there biggest competitor product DID NOT come close to matching my car. We will see how it works out.”

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Posted 4 years ago

“You have a great product line and even better customer service. Aby responded to my online request within a day and processed a replacement order immediately. Aby was very professional and personable, and represents TouchUpDirect very well...please pass on my thanks and sincere appreciation! Thank you.”

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Posted 4 years ago

“Easy to navigate website and find the correct product. Great communication.”

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Posted 4 years ago

“The site was easy and helped me quickly locate exactly the right color and kit.”

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Posted 4 years ago

“Mary Jean is Awesome .... Great Customer Service, Very Professional ...... Thank You ..... Ron”

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Posted 4 years ago

“Site is easy to use, and have what your car needs”

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Posted 4 years ago

“Website is very detailed and easy to use. Thanks!”

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Posted 4 years ago

“Very easy to get what I needed”

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Posted 4 years ago

“Customer service is excellent”

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Posted 4 years ago

“Very good response”

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Posted 4 years ago

“My questions via email concerning my order were answered almost immediately. This is my first order with this company so I didn’t know what to expect. I have not been disappointed, confidence has been built by how they addressed my questions. I will buy from them again and most definitely recommend to others.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews