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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
The kit came with what was needed and support was very quick to assist with questions regarding my project.
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Mary Jean was excellent, I had an inquiry and she responded accurately & promptly. Good CSR agents are hard to come by these day, thank you Mary Jean!
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Hello, Thank you for taking the time to write this thoughtful review! MJ is an outstanding agent and we are very grateful to have her on the team. Please let us know if there's anything else we can assist with. - Lonnie T.
This is my first experience with Touch Up Direct. Very straight forward!! Smooth transaction.
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Works Great
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(Jeep) -
Prompt response and always friendly customer service. I highly recommend to anyone who is looking for a quick fix solution on the car paint.
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Website very user-friendly
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Great customer service and quality product!
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Mary Jane was so professional and prompt with my request. Such great customer service!
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I was able to find the color I needed, but at checkout I couldn't find the 15% off code, and they still gave me the 15% off after my order! Thanks!!
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I just like the company, seems like they really do want to make the customer happy, which is a breath of fresh air for a change.
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Prompt response to query. Proactively provide resolution to issue.
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Fast response. Would recommend
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Aerosol can paint was bad, customer service sent out a new one so I could finish my project.
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Just received the order and looking forward to repairing the damage to our car.
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matched my expectations ☺️
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I forgot to add the discount since it was my first order and Sam immediately replied and said he’d take care of it. Great service!
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Great company! Excellent customer service! Awesome products!
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Thank You very much team for your speedy response! The product is great as the Pearl White is the exact touch-up color for my Genesis! The application process steps are easy even though I made a mess and the touch-up attempt is obvious, so next steps, a new bumper (damaged in the carwash!)
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Very responsive and understanding of a mistake I made and still made it right with no additional charges or fees. Very impressed.
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sent the right color paint and it worked. perfect
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TouchUpDirect is rated 4.6 based on 13,871 reviews